Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose Multi-Passage to Dialogue (MP2D), a data generation framework that automatically creates conversational question-answering datasets with natural topic transitions. By leveraging the relationships between entities in a knowledge graph, MP2D maps the flow of topics within a dialogue, effectively mirroring the dynamics of human conversation. It retrieves relevant passages corresponding to the topics and transforms them into dialogues through the passage-to-dialogue method. Through quantitative and qualitative experiments, we demonstrate MP2D’s efficacy in generating dialogue with natural topic shifts. Furthermore, this study introduces a novel benchmark for topic shift dialogues, TS-WikiDialog. Utilizing the dataset, we demonstrate that even Large Language Models (LLMs) struggle to handle topic shifts in dialogue effectively, and we showcase the performance improvements of models trained on datasets generated by MP2D across diverse topic shift dialogue tasks.

Existing English-based text similarity measurements primarily focus on the semantic dimension, neglecting the unique linguistic attributes found in languages like Korean, where honorific expressions are explicitly integrated. To address this limitation, this study proposes Kosmic, a novel Korean text-similarity metric that encompasses the semantic and tonal facets of a given text pair. For the evaluation, we introduce a novel benchmark annotated by human experts, empirically showing that Kosmic outperforms the existing method. Moreover, by leveraging Kosmic, we assess various Korean paraphrasing methods to determine which techniques are most effective in preserving semantics and tone.

In task-oriented dialogue (TOD) systems designed to aid users accomplish specific goals in one or more domains, the agent retrieves entities that satisfy user constraints from the database. However, when multiple database search results exist, an ambiguity occurs regarding which results to select and present to the user. Existing TOD systems handle this ambiguity by randomly selecting one or few results and presenting their names to the user. However, in a real scenario, users do not always accept a randomly recommended entity, and users should have access to more comprehensive information about the search results. To address this limitation, we propose a novel task called Comparison-Based database search Ambiguity handling (CBA), which handles ambiguity in database search results by comparing the properties of multiple entities to enable users to choose according to their preferences. Accordingly, we introduce a new framework for automatically collecting high-quality dialogue data along with the Disambiguating Schema-guided Dialogue (DSD) dataset, an augmented version of the SGD dataset. Experimental studies on the DSD dataset demonstrate that training baseline models with the dataset effectively address the CBA task. Our dataset and code will be publicized.

Vulnerability to lexical perturbation is a critical weakness of automatic evaluation metrics for image captioning. This paper proposes Perturbation Robust Multi-Lingual CLIPScore(PR-MCS), which exhibits robustness to such perturbations, as a novel reference-free image captioning metric applicable to multiple languages. To achieve perturbation robustness, we fine-tune the text encoder of CLIP with our language-agnostic method to distinguish the perturbed text from the original text. To verify the robustness of PR-MCS, we introduce a new fine-grained evaluation dataset consisting of detailed captions, critical objects, and the relationships between the objects for 3,000 images in five languages. In our experiments, PR-MCS significantly outperforms baseline metrics in capturing lexical noise of all various perturbation types in all five languages, while maintaining a strong correlation with human judgments.

To address the data scarcity issue in Conversational question answering (ConvQA), a dialog inpainting method, which utilizes documents to generate ConvQA datasets, has been proposed. However, the original dialog inpainting model is trained solely on the dialog reconstruction task, resulting in the generation of questions with low contextual relevance due to insufficient learning of question-answer alignment. To overcome this limitation, we propose a novel framework called Dialogizer, which has the capability to automatically generate ConvQA datasets with high contextual relevance from textual sources. The framework incorporates two training tasks: question-answer matching (QAM) and topic-aware dialog generation (TDG). Moreover, re-ranking is conducted during the inference phase based on the contextual relevance of the generated questions. Using our framework, we produce four ConvQA datasets by utilizing documents from multiple domains as the primary source. Through automatic evaluation using diverse metrics, as well as human evaluation, we validate that our proposed framework exhibits the ability to generate datasets of higher quality compared to the baseline dialog inpainting model.