Much work has been done to improve persona consistency by finetuning a pretrained dialogue model on high-quality human-annoated persona datasets. However, these methods still face the challenges of high cost and poor scalability. To this end, we propose a simple-yet-effective approach to significantly improve zero-shot persona consistency via in-context learning. Specifically, we first pre-train a persona-augmented dialogue generation model and then utilize in-context prompting mechanism to realize zero-shot persona customization. Experimental results demonstrate that our method can dramatically improve persona consistency without compromising coherence and informativeness in zero-shot settings.

Most dialog systems posit that users have figured out clear and specific goals before starting an interaction. For example, users have determined the departure, the destination, and the travel time for booking a flight. However, in many scenarios, limited by experience and knowledge, users may know what they need, but still struggle to figure out clear and specific goals by determining all the necessary slots. In this paper, we identify this challenge, and make a step forward by collecting a new human-to-human mixed-type dialog corpus. It contains 5k dialog sessions and 168k utterances for 4 dialog types and 5 domains. Within each session, an agent first provides user-goal-related knowledge to help figure out clear and specific goals, and then help achieve them. Furthermore, we propose a mixed-type dialog model with a novel Prompt-based continual learning mechanism. Specifically, the mechanism enables the model to continually strengthen its ability on any specific type by utilizing existing dialog corpora effectively.

Online advertisement text generation aims at generating attractive and persuasive text ads to appeal to users clicking ads or purchasing products. While pretraining-based models have achieved remarkable success in generating high-quality text ads, some challenges still remain, such as ad generation in low-resource scenarios and training efficiency for multiple ad tasks. In this paper, we propose a novel unified text ad generation framework with multi-task prompt learning, called PLATO-Ad, totackle these problems. Specifically, we design a three-phase transfer learning mechanism to tackle the low-resource ad generation problem. Furthermore, we present a novel multi-task prompt learning mechanism to efficiently utilize a single lightweight model to solve multiple ad generation tasks without loss of performance compared to training a separate model for each task. Finally, we conduct offline and online evaluations and experiment results show that PLATO-Ad significantly outperforms the state-of-the-art on both offline and online metrics. PLATO-Ad has been deployed in a leading advertising platform with 3.5% CTR improvement on search ad descriptions and 10.4% CTR improvement on feed ad titles.

Learning discrete dialog structure graph from human-human dialogs yields basic insights into the structure of conversation, and also provides background knowledge to facilitate dialog generation. However, this problem is less studied in open-domain dialogue. In this paper, we conduct unsupervised discovery of discrete dialog structure from chitchat corpora, and then leverage it to facilitate coherent dialog generation in downstream systems. To this end, we present an unsupervised model, Discrete Variational Auto-Encoder with Graph Neural Network (DVAE-GNN), to discover discrete hierarchical latent dialog states (at the level of both session and utterance) and their transitions from corpus as a dialog structure graph. Then we leverage it as background knowledge to facilitate dialog management in a RL based dialog system. Experimental results on two benchmark corpora confirm that DVAE-GNN can discover meaningful dialog structure graph, and the use of dialog structure as background knowledge can significantly improve multi-turn coherence.

With the transformation of education from the traditional classroom environment to online education and assessment, it is more and more important to accurately assess the difficulty of questions than ever. As teachers may not be able to follow the student’s performance and learning behavior closely, a well-defined method to measure the difficulty of questions to guide learning is necessary. In this paper, we explore the concept of question difficulty and provide our new Chinese DT-QDC dataset. This is currently the largest and only Chinese question dataset, and it also has enriched attributes and difficulty labels. Additional attributes such as keywords, chapter, and question type would allow models to understand questions more precisely. We proposed the MTMS-BERT and ORMS-BERT, which can improve the judgment of difficulty from different views. The proposed methods outperforms different baselines by 7.79% on F1-score and 15.92% on MAE, 28.26% on MSE on the new DT-QDC dataset, laying the foundation for the question difficulty comprehension task.

Deep learning approaches for sentiment classification do not fully exploit sentiment linguistic knowledge. In this paper, we propose a Multi-sentiment-resource Enhanced Attention Network (MEAN) to alleviate the problem by integrating three kinds of sentiment linguistic knowledge (e.g., sentiment lexicon, negation words, intensity words) into the deep neural network via attention mechanisms. By using various types of sentiment resources, MEAN utilizes sentiment-relevant information from different representation sub-spaces, which makes it more effective to capture the overall semantics of the sentiment, negation and intensity words for sentiment prediction. The experimental results demonstrate that MEAN has robust superiority over strong competitors.

In this study, we explore capsule networks with dynamic routing for text classification. We propose three strategies to stabilize the dynamic routing process to alleviate the disturbance of some noise capsules which may contain “background” information or have not been successfully trained. A series of experiments are conducted with capsule networks on six text classification benchmarks. Capsule networks achieve state of the art on 4 out of 6 datasets, which shows the effectiveness of capsule networks for text classification. We additionally show that capsule networks exhibit significant improvement when transfer single-label to multi-label text classification over strong baseline methods. To the best of our knowledge, this is the first work that capsule networks have been empirically investigated for text modeling.