To promote constructive discussion of controversial topics online, we propose automatic reframing of disagreeing responses to signal receptiveness to a preceding comment. Drawing on research from psychology, communications, and linguistics, we identify six strategies for reframing. We automatically reframe replies to comments according to each strategy, using a Reddit dataset. Through human-centered experiments, we find that the replies generated with our framework are perceived to be significantly more receptive than the original replies and a generic receptiveness baseline. We illustrate how transforming receptiveness, a particular social science construct, into a computational framework, can make LLM generations more aligned with human perceptions. We analyze and discuss the implications of our results, and highlight how a tool based on our framework might be used for more teachable and creative content moderation.

In this paper we present an exploratory research on quantifying the impact that data distribution has on the performance and evaluation of NLP models. We propose an automated framework that measures the data point distribution across 6 different dimensions: ambiguity, difficulty, discriminability, length, noise, and perplexity.We use disproportional stratified sampling to measure how much the data distribution affects absolute (Acc/F1) and relative (Rank) model performance. We experiment on 2 different datasets (SQUAD and MNLI) and test a total of 135 different models (125 on SQUAD and 10 on MNLI). We demonstrate that without explicit control of the data distribution, standard evaluation frameworks are inconsistent and unreliable. We find that the impact of the data is statistically significant and is often larger than the impact of changing the metric. In a second set of experiments, we demonstrate that the impact of data on evaluation is not just observable, but also predictable. We propose to use benchmark transparency as a method for comparing datasets and quantifying the similarity between them. We find that the “dataset similarity vector” can be used to predict how well a model generalizes out of distribution.

Can we preserve the accuracy of neural models while also providing faithful explanations of model decisions to training data? We propose a “wrapper box” pipeline: training a neural model as usual and then using its learned feature representation in classic, interpretable models to perform prediction. Across seven language models of varying sizes, including four large language models (LLMs), two datasets at different scales, three classic models, and four evaluation metrics, we first show that the predictive performance of wrapper classic models is largely comparable to the original neural models. Because classic models are transparent, each model decision is determined by a known set of training examples that can be directly shown to users. Our pipeline thus preserves the predictive performance of neural language models while faithfully attributing classic model decisions to training data. Among other use cases, such attribution enables model decisions to be contested based on responsible training instances. Compared to prior work, our approach achieves higher coverage and correctness in identifying which training data to remove to change a model decision. To reproduce findings, our source code is online at: https://github.com/SamSoup/WrapperBox.

We present ProtoTEx, a novel white-box NLP classification architecture based on prototype networks (Li et al., 2018). ProtoTEx faithfully explains model decisions based on prototype tensors that encode latent clusters of training examples. At inference time, classification decisions are based on the distances between the input text and the prototype tensors, explained via the training examples most similar to the most influential prototypes. We also describe a novel interleaved training algorithm that effectively handles classes characterized by ProtoTEx indicative features. On a propaganda detection task, ProtoTEx accuracy matches BART-large and exceeds BERTlarge with the added benefit of providing faithful explanations. A user study also shows that prototype-based explanations help non-experts to better recognize propaganda in online news.

Developing methods to adversarially challenge NLP systems is a promising avenue for improving both model performance and interpretability. Here, we describe the approach of the team “longhorns” on Task 1 of the The First Workshop on Dynamic Adversarial Data Collection (DADC), which asked teams to manually fool a model on an Extractive Question Answering task. Our team finished first (pending validation), with a model error rate of 62%. We advocate for a systematic, linguistically informed approach to formulating adversarial questions, and we describe the results of our pilot experiments, as well as our official submission.

Despite sequences being core to NLP, scant work has considered how to handle noisy sequence labels from multiple annotators for the same text. Given such annotations, we consider two complementary tasks: (1) aggregating sequential crowd labels to infer a best single set of consensus annotations; and (2) using crowd annotations as training data for a model that can predict sequences in unannotated text. For aggregation, we propose a novel Hidden Markov Model variant. To predict sequences in unannotated text, we propose a neural approach using Long Short Term Memory. We evaluate a suite of methods across two different applications and text genres: Named-Entity Recognition in news articles and Information Extraction from biomedical abstracts. Results show improvement over strong baselines. Our source code and data are available online.

A fundamental advantage of neural models for NLP is their ability to learn representations from scratch. However, in practice this often means ignoring existing external linguistic resources, e.g., WordNet or domain specific ontologies such as the Unified Medical Language System (UMLS). We propose a general, novel method for exploiting such resources via weight sharing. Prior work on weight sharing in neural networks has considered it largely as a means of model compression. In contrast, we treat weight sharing as a flexible mechanism for incorporating prior knowledge into neural models. We show that this approach consistently yields improved performance on classification tasks compared to baseline strategies that do not exploit weight sharing.

While both spoken and written language processing stand to benefit from parsing, the standard Parseval metrics (Black et al., 1991) and their canonical implementation (Sekine and Collins, 1997) are only useful for text. The Parseval metrics are undefined when the words input to the parser do not match the words in the gold standard parse tree exactly, and word errors are unavoidable with automatic speech recognition (ASR) systems. To fill this gap, we have developed a publicly available tool for scoring parses that implements a variety of metrics which can handle mismatches in words and segmentations, including: alignment-based bracket evaluation, alignment-based dependency evaluation, and a dependency evaluation that does not require alignment. We describe the different metrics, how to use the tool, and the outcome of an extensive set of experiments on the sensitivity.

We report on the success of a two-pass approach to annotating metadata, speech effects and syntactic structure in English conversational speech: separately annotating transcribed speech for structural metadata, or structural events, (fillers, speech repairs ( or edit dysfluencies) and SUs, or syntactic/semantic units) and for syntactic structure (treebanking constituent structure and shallow argument structure). The two annotations were then combined into a single representation. Certain alignment issues between the two types of annotation led to the discovery and correction of annotation errors in each, resulting in a more accurate and useful resource. The development of this corpus was motivated by the need to have both metadata and syntactic structure annotated in order to support synergistic work on speech parsing and structural event detection. Automatic detection of these speech phenomena would simultaneously improve parsing accuracy and provide a mechanism for cleaning up transcriptions for downstream text processing. Similarly, constraints imposed by text processing systems such as parsers can be used to help improve identification of disfluencies and sentence boundaries. This paper reports on our efforts to develop a linguistic resource providing both spoken metadata and syntactic structure information, and describes the resulting corpus of English conversational speech.