Spoken language understanding (SLU) is a fundamental task in the task-oriented dialogue systems. However, the inevitable errors from automatic speech recognition (ASR) usually impair the understanding performance and lead to error propagation. Although there are some attempts to address this problem through contrastive learning, they (1) treat clean manual transcripts and ASR transcripts equally without discrimination in fine-tuning; (2) neglect the fact that the semantically similar pairs are still pushed away when applying contrastive learning; (3) suffer from the problem of Kullback–Leibler (KL) vanishing. In this paper, we propose Mutual Learning and Large-Margin Contrastive Learning (ML-LMCL), a novel framework for improving ASR robustness in SLU. Specifically, in fine-tuning, we apply mutual learning and train two SLU models on the manual transcripts and the ASR transcripts, respectively, aiming to iteratively share knowledge between these two models. We also introduce a distance polarization regularizer to avoid pushing away the intra-cluster pairs as much as possible. Moreover, we use a cyclical annealing schedule to mitigate KL vanishing issue. Experiments on three datasets show that ML-LMCL outperforms existing models and achieves new state-of-the-art performance.

With the rise of non-autoregressive approach, some non-autoregressive models for joint multiple intent detection and slot filling have obtained the promising inference speed. However, most existing SLU models (1) suffer from the multi-modality problem that leads to reference intents and slots may not be suitable for training; (2) lack of alignment between the correct predictions of the two tasks, which extremely limits the overall accuracy. Therefore, in this paper, we propose Modifying the Reference via Reinforcement Learning (MRRL), a novel method for multiple intent detection and slot filling, which introduces a modifier and employs reinforcement learning. Specifically, we try to provide the better training target for the non-autoregressive SLU model via modifying the reference based on the output of the non-autoregressive SLU model, and propose a suitability reward to ensure that the output of the modifier module could fit well with the output of the non-autoregressive SLU model and does not deviate too far from the reference. In addition, we also propose a compromise reward to realize a flexible trade-off between the two subtasks. Experiments on two multi-intent datasets and non-autoregressive baselines demonstrate that our MRRL could consistently improve the performance of baselines. More encouragingly, our best variant achieves new state-of-the-art results, outperforming the previous best approach by 3.6 overall accuracy on MixATIS dataset.