Referring Expression Generation (REG) is the task of generating a description that unambiguously identifies a given target in the scene. Different from Image Captioning (IC), REG requires learning fine-grained characteristics of not only the scene objects but also their surrounding context. Referring expressions are usually not singular; an object can often be uniquely referenced in numerous ways, for instance, by color, by location, or by relationship with other objects. Most prior works, however, have not explored this ‘aspect-based multiplicity’ of referring expressions. Hence, in this work, we focus on the Aspect-Controlled REG task, which requires generating a referring expression conditioned on the input aspect(s), where an aspect captures a style of reference. By changing the input aspect such as color, location, action etc., one can generate multiple distinct expressions per target region. To solve this new task, we first modify BLIP for aligning image-regions and text-expressions. We achieve this through a novel approach for feeding the input by drawing a bounding box around the target image-region and prompting the model to generate the referring expression. Our base REG model already beats all prior works in CIDEr score. To tackle Aspect-Controlled REG, we append ‘aspect tokens’ to the prompt and show that distinct expressions can be generated by just changing the prompt. Finally, to prove the high-quality and diversity of the data generated by our proposed aspect-controlled REG model, we also perform data-augmentation-based evaluation on the downstream Referring Expression Comprehension (REC) task. With just half of the real data augmented with the generated synthetic data, we achieve performance comparable to training with 100% of real data, using a SOTA REC model.

Learning from multimodal data has become a popular research topic in recent years. Multimodal coreference resolution (MCR) is an important task in this area. MCR involves resolving the references across different modalities, e.g., text and images, which is a crucial capability for building next-generation conversational agents. MCR is challenging as it requires encoding information from different modalities and modeling associations between them. Although significant progress has been made for visual-linguistic tasks such as visual grounding, most of the current works involve single turn utterances and focus on simple coreference resolutions. In this work, we propose an MCR model that resolves coreferences made in multi-turn dialogues with scene images. We present GRAVL-BERT, a unified MCR framework which combines visual relationships between objects, background scenes, dialogue, and metadata by integrating Graph Neural Networks with VL-BERT. We present results on the SIMMC 2.0 multimodal conversational dataset, achieving the rank-1 on the DSTC-10 SIMMC 2.0 MCR challenge with F1 score 0.783. Our code is available at https://github.com/alexa/gravl-bert.

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to obtain for every new domain, limiting scalability of such systems. Similarly, rule-based dialogue systems require extensive writing and maintenance of rules and do not scale either. End-to-End dialogue systems, on the other hand, do not require module-specific annotations but need a large amount of data for training. To overcome these problems, in this demo, we present Alexa Conversations, a new approach for building goal-oriented dialogue systems that is scalable, extensible as well as data efficient. The components of this system are trained in a data-driven manner, but instead of collecting annotated conversations for training, we generate them using a novel dialogue simulator based on a few seed dialogues and specifications of APIs and entities provided by the developer. Our approach provides out-of-the-box support for natural conversational phenomenon like entity sharing across turns or users changing their mind during conversation without requiring developers to provide any such dialogue flows. We exemplify our approach using a simple pizza ordering task and showcase its value in reducing the developer burden for creating a robust experience. Finally, we evaluate our system using a typical movie ticket booking task integrated with live APIs and show that the dialogue simulator is an essential component of the system that leads to over 50% improvement in turn-level action signature prediction accuracy.

Dialogue State Tracking (DST) forms a core component of automated chatbot based systems designed for specific goals like hotel, taxi reservation, tourist information etc. With the increasing need to deploy such systems in new domains, solving the problem of zero/few-shot DST has become necessary. There has been a rising trend for learning to transfer knowledge from resource-rich domains to unknown domains with minimal need for additional data. In this work, we explore the merits of meta-learning algorithms for this transfer and hence, propose a meta-learner D-REPTILE specific to the DST problem. With extensive experimentation, we provide clear evidence of benefits over conventional approaches across different domains, methods, base models and datasets with significant (5-25%) improvement over the baseline in a low-data setting. Our proposed meta-learner is agnostic of the underlying model and hence any existing state-of-the-art DST system can improve its performance on unknown domains using our training strategy.

MultiWOZ 2.0 (Budzianowski et al., 2018) is a recently released multi-domain dialogue dataset spanning 7 distinct domains and containing over 10,000 dialogues. Though immensely useful and one of the largest resources of its kind to-date, MultiWOZ 2.0 has a few shortcomings. Firstly, there are substantial noise in the dialogue state annotations and dialogue utterances which negatively impact the performance of state-tracking models. Secondly, follow-up work (Lee et al., 2019) has augmented the original dataset with user dialogue acts. This leads to multiple co-existent versions of the same dataset with minor modifications. In this work we tackle the aforementioned issues by introducing MultiWOZ 2.1. To fix the noisy state annotations, we use crowdsourced workers to re-annotate state and utterances based on the original utterances in the dataset. This correction process results in changes to over 32% of state annotations across 40% of the dialogue turns. In addition, we fix 146 dialogue utterances by canonicalizing slot values in the utterances to the values in the dataset ontology. To address the second problem, we combined the contributions of the follow-up works into MultiWOZ 2.1. Hence, our dataset also includes user dialogue acts as well as multiple slot descriptions per dialogue state slot. We then benchmark a number of state-of-the-art dialogue state tracking models on the MultiWOZ 2.1 dataset and show the joint state tracking performance on the corrected state annotations. We are publicly releasing MultiWOZ 2.1 to the community, hoping that this dataset resource will allow for more effective models across various dialogue subproblems to be built in the future.

Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing approaches generally require some dialogue data with state information and their ability to generalize to unknown domains is limited. In this paper, we propose using machine reading comprehension (RC) in state tracking from two perspectives: model architectures and datasets. We divide the slot types in dialogue state into categorical or extractive to borrow the advantages from both multiple-choice and span-based reading comprehension models. Our method achieves near the current state-of-the-art in joint goal accuracy on MultiWOZ 2.1 given full training data. More importantly, by leveraging machine reading comprehension datasets, our method outperforms the existing approaches by many a large margin in few-shot scenarios when the availability of in-domain data is limited. Lastly, even without any state tracking data, i.e., zero-shot scenario, our proposed approach achieves greater than 90% average slot accuracy in 12 out of 30 slots in MultiWOZ 2.1.

Dialog state tracking is used to estimate the current belief state of a dialog given all the preceding conversation. Machine reading comprehension, on the other hand, focuses on building systems that read passages of text and answer questions that require some understanding of passages. We formulate dialog state tracking as a reading comprehension task to answer the question what is the state of the current dialog? after reading conversational context. In contrast to traditional state tracking methods where the dialog state is often predicted as a distribution over a closed set of all the possible slot values within an ontology, our method uses a simple attention-based neural network to point to the slot values within the conversation. Experiments on MultiWOZ-2.0 cross-domain dialog dataset show that our simple system can obtain similar accuracies compared to the previous more complex methods. By exploiting recent advances in contextual word embeddings, adding a model that explicitly tracks whether a slot value should be carried over to the next turn, and combining our method with a traditional joint state tracking method that relies on closed set vocabulary, we can obtain a joint-goal accuracy of 47.33% on the standard test split, exceeding current state-of-the-art by 11.75%**.