When seeking information from unfamiliar documents, users frequently pose questions that cannot be answered by the documents. While existing large language models (LLMs) identify these unanswerable questions, they do not assist users in reformulating their questions, thereby reducing their overall utility. We curate CouldAsk, an evaluation benchmark composed of existing and new datasets for document-grounded question answering, specifically designed to study reformulating unanswerable questions. We evaluate state-of-the-art open-source and proprietary LLMs on CouldAsk. The results demonstrate the limited capabilities of these models in reformulating questions. Specifically, GPT-4 and Llama2-7B successfully reformulate questions only 26% and 12% of the time, respectively. Error analysis shows that 62% of the unsuccessful reformulations stem from the models merely rephrasing the questions or even generating identical questions. We publicly release the benchmark and the code to reproduce the experiments.
Predicting emotions elicited by news headlines can be challenging as the task is largely influenced by the varying nature of people’s interpretations and backgrounds. Previous works have explored classifying discrete emotions directly from news headlines. We provide a different approach to tackling this problem by utilizing people’s explanations of their emotion, written in free-text, on how they feel after reading a news headline. Using the dataset BU-NEmo+ (Gao et al., 2022), we found that for emotion classification, the free-text explanations have a strong correlation with the dominant emotion elicited by the headlines. The free-text explanations also contain more sentimental context than the news headlines alone and can serve as a better input to emotion classification models. Therefore, in this work we explored generating emotion explanations from headlines by training a sequence-to-sequence transformer model and by using pretrained large language model, ChatGPT (GPT-4). We then used the generated emotion explanations for emotion classification. In addition, we also experimented with training the pretrained T5 model for the intermediate task of explanation generation before fine-tuning it for emotion classification. Using McNemar’s significance test, methods that incorporate GPT-generated free-text emotion explanations demonstrated significant improvement (P-value < 0.05) in emotion classification from headlines, compared to methods that only use headlines. This underscores the value of using intermediate free-text explanations for emotion prediction tasks with headlines.
We study continually improving an extractive question answering (QA) system via human user feedback. We design and deploy an iterative approach, where information-seeking users ask questions, receive model-predicted answers, and provide feedback. We conduct experiments involving thousands of user interactions under diverse setups to broaden the understanding of learning from feedback over time. Our experiments show effective improvement from user feedback of extractive QA models over time across different data regimes, including significant potential for domain adaptation.
A major challenge in the practical use of Machine Translation (MT) is that users lack information on translation quality to make informed decisions about how to rely on outputs. Progress in quality estimation research provides techniques to automatically assess MT quality, but these techniques have primarily been evaluated in vitro by comparison against human judgments outside of a specific context of use. This paper evaluates quality estimation feedback in vivo with a human study in realistic high-stakes medical settings. Using Emergency Department discharge instructions, we study how interventions based on quality estimation versus backtranslation assist physicians in deciding whether to show MT outputs to a patient. We find that quality estimation improves appropriate reliance on MT, but backtranslation helps physicians detect more clinically harmful errors that QE alone often misses.
We study learning from user feedback for extractive question answering by simulating feedback using supervised data. We cast the problem as contextual bandit learning, and analyze the characteristics of several learning scenarios with focus on reducing data annotation. We show that systems initially trained on few examples can dramatically improve given feedback from users on model-predicted answers, and that one can use existing datasets to deploy systems in new domains without any annotation effort, but instead improving the system on-the-fly via user feedback.
Given our society’s increased exposure to multimedia formats on social media platforms, efforts to understand how digital content impacts people’s emotions are burgeoning. As such, we introduce a U.S. gun violence news dataset that contains news headline and image pairings from 840 news articles with 15K high-quality, crowdsourced annotations on emotional responses to the news pairings. We created three experimental conditions for the annotation process: two with a single modality (headline or image only), and one multimodal (headline and image together). In contrast to prior works on affectively-annotated data, our dataset includes annotations on the dominant emotion experienced with the content, the intensity of the selected emotion and an open-ended, written component. By collecting annotations on different modalities of the same news content pairings, we explore the relationship between image and text influence on human emotional response. We offer initial analysis on our dataset, showing the nuanced affective differences that appear due to modality and individual factors such as political leaning and media consumption habits. Our dataset is made publicly available to facilitate future research in affective computing.
We aim to develop methods for understanding how multimedia news exposure can affect people’s emotional responses, and we especially focus on news content related to gun violence, a very important yet polarizing issue in the U.S. We created the dataset NEmo+ by significantly extending the U.S. gun violence news-to-emotions dataset, BU-NEmo, from 320 to 1,297 news headline and lead image pairings and collecting 38,910 annotations in a large crowdsourcing experiment. In curating the NEmo+ dataset, we developed methods to identify news items that will trigger similar versus divergent emotional responses. For news items that trigger similar emotional responses, we compiled them into the NEmo+-Consensus dataset. We benchmark models on this dataset that predict a person’s dominant emotional response toward the target news item (single-label prediction). On the full NEmo+ dataset, containing news items that would lead to both differing and similar emotional responses, we also benchmark models for the novel task of predicting the distribution of evoked emotional responses in humans when presented with multi-modal news content. Our single-label and multi-label prediction models outperform baselines by large margins across several metrics.
We present end-to-end neural models for detecting metaphorical word use in context. We show that relatively standard BiLSTM models which operate on complete sentences work well in this setting, in comparison to previous work that used more restricted forms of linguistic context. These models establish a new state-of-the-art on existing verb metaphor detection benchmarks, and show strong performance on jointly predicting the metaphoricity of all words in a running text.