Human conversations contain natural and reasonable topic shifts, reflected as the concept flows across utterances. Previous researches prove that explicitly modeling concept flows with a large commonsense knowledge graph effectively improves response quality. However, we argue that there exists a gap between the knowledge graph and the conversation. The knowledge graph has limited commonsense knowledge and ignores the characteristics of natural conversations. Thus, many concepts and relations in conversations are not included. To bridge this gap, we propose to enhance dialogue generation with conversational concept flows. Specifically, we extract abundant concepts and relations from natural conversations and build a new conversation-aware knowledge graph. In addition, we design a novel relation-aware graph encoder to capture the concept flows guided by the knowledge graph. Experimental results on the large-scale Reddit conversation dataset indicate that our method performs better than strong baselines, andfurther analysis verifies the effectiveness of each component. All our code and data will be publicly available after acceptance.

The construction of open-domain dialogue systems requires high-quality dialogue datasets. The dialogue data admits a wide variety of responses for a given dialogue history, especially responses with different semantics. However, collecting high-quality such a dataset in most scenarios is labor-intensive and time-consuming. In this paper, we propose a data augmentation method to automatically augment high-quality responses with different semantics by counterfactual inference. Specifically, given an observed dialogue, our counterfactual generation model first infers semantically different responses by replacing the observed reply perspective with substituted ones. Furthermore, our data selection method filters out detrimental augmented responses. Experimental results show that our data augmentation method can augment high-quality responses with different semantics for a given dialogue history, and can outperform competitive baselines on multiple downstream tasks.

With the increasing popularity of online chatting, stickers are becoming important in our online communication. Selecting appropriate stickers in open-domain dialogue requires a comprehensive understanding of both dialogues and stickers, as well as the relationship between the two types of modalities. To tackle these challenges, we propose a multitask learning method comprised of three auxiliary tasks to enhance the understanding of dialogue history, emotion and semantic meaning of stickers. Extensive experiments conducted on a recent challenging dataset show that our model can better combine the multimodal information and achieve significantly higher accuracy over strong baselines. Ablation study further verifies the effectiveness of each auxiliary task. Our code is available at https://github.com/nonstopfor/Sticker-Selection.

Recent studies have shown the impressive efficacy of counterfactually augmented data (CAD) for reducing NLU models’ reliance on spurious features and improving their generalizability. However, current methods still heavily rely on human efforts or task-specific designs to generate counterfactuals, thereby impeding CAD’s applicability to a broad range of NLU tasks. In this paper, we present AutoCAD, a fully automatic and task-agnostic CAD generation framework. AutoCAD first leverages a classifier to unsupervisedly identify rationales as spans to be intervened, which disentangles spurious and causal features. Then, AutoCAD performs controllable generation enhanced by unlikelihood training to produce diverse counterfactuals. Extensive evaluations on multiple out-of-domain and challenge benchmarks demonstrate that AutoCAD consistently and significantly boosts the out-of-distribution performance of powerful pre-trained models across different NLU tasks, which is comparable or even better than previous state-of-the-art human-in-the-loop or task-specific CAD methods.

Nowadays, open-domain dialogue models can generate acceptable responses according to the historical context based on the large-scale pre-trained language models. However, they generally concatenate the dialogue history directly as the model input to predict the response, which we named as the flat pattern and ignores the dynamic information flow across dialogue utterances. In this work, we propose the DialoFlow model, in which we introduce a dynamic flow mechanism to model the context flow, and design three training objectives to capture the information dynamics across dialogue utterances by addressing the semantic influence brought about by each utterance in large-scale pre-training. Experiments on the multi-reference Reddit Dataset and DailyDialog Dataset demonstrate that our DialoFlow significantly outperforms the DialoGPT on the dialogue generation task. Besides, we propose the Flow score, an effective automatic metric for evaluating interactive human-bot conversation quality based on the pre-trained DialoFlow, which presents high chatbot-level correlation (r=0.9) with human ratings among 11 chatbots. Code and pre-trained models will be public.

Generating some appealing questions in open-domain conversations is an effective way to improve human-machine interactions and lead the topic to a broader or deeper direction. To avoid dull or deviated questions, some researchers tried to utilize answer, the “future” information, to guide question generation. However, they separate a post-question-answer (PQA) triple into two parts: post-question (PQ) and question-answer (QA) pairs, which may hurt the overall coherence. Besides, the QA relationship is modeled as a one-to-one mapping that is not reasonable in open-domain conversations. To tackle these problems, we propose a generative triple-wise model with hierarchical variations for open-domain conversational question generation (CQG). Latent variables in three hierarchies are used to represent the shared background of a triple and one-to-many semantic mappings in both PQ and QA pairs. Experimental results on a large-scale CQG dataset show that our method significantly improves the quality of questions in terms of fluency, coherence and diversity over competitive baselines.

In recent years, Neural Machine Translation (NMT) has achieved notable results in various translation tasks. However, the word-by-word generation manner determined by the autoregressive mechanism leads to high translation latency of the NMT and restricts its low-latency applications. Non-Autoregressive Neural Machine Translation (NAT) removes the autoregressive mechanism and achieves significant decoding speedup by generating target words independently and simultaneously. Nevertheless, NAT still takes the word-level cross-entropy loss as the training objective, which is not optimal because the output of NAT cannot be properly evaluated due to the multimodality problem. In this article, we propose using sequence-level training objectives to train NAT models, which evaluate the NAT outputs as a whole and correlates well with the real translation quality. First, we propose training NAT models to optimize sequence-level evaluation metrics (e.g., BLEU) based on several novel reinforcement algorithms customized for NAT, which outperform the conventional method by reducing the variance of gradient estimation. Second, we introduce a novel training objective for NAT models, which aims to minimize the Bag-of-N-grams (BoN) difference between the model output and the reference sentence. The BoN training objective is differentiable and can be calculated efficiently without doing any approximations. Finally, we apply a three-stage training strategy to combine these two methods to train the NAT model. We validate our approach on four translation tasks (WMT14 En↔De, WMT16 En↔Ro), which shows that our approach largely outperforms NAT baselines and achieves remarkable performance on all translation tasks. The source code is available at https://github.com/ictnlp/Seq-NAT.

Aspect-based sentiment analysis (ABSA) mainly involves three subtasks: aspect term extraction, opinion term extraction, and aspect-level sentiment classification, which are typically handled in a separate or joint manner. However, previous approaches do not well exploit the interactive relations among three subtasks and do not pertinently leverage the easily available document-level labeled domain/sentiment knowledge, which restricts their performances. To address these issues, we propose a novel Iterative Multi-Knowledge Transfer Network (IMKTN) for end-to-end ABSA. For one thing, through the interactive correlations between the ABSA subtasks, our IMKTN transfers the task-specific knowledge from any two of the three subtasks to another one at the token level by utilizing a well-designed routing algorithm, that is, any two of the three subtasks will help the third one. For another, our IMKTN pertinently transfers the document-level knowledge, i.e., domain-specific and sentiment-related knowledge, to the aspect-level subtasks to further enhance the corresponding performance. Experimental results on three benchmark datasets demonstrate the effectiveness and superiority of our approach.

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is, from the context to response. We argue that conducting an empathetic conversation is a bidirectional process, where empathy occurs when the emotions of two interlocutors could converge on the same point, i.e., reaching an emotional consensus. Besides, we also find that the empathetic dialogue corpus is extremely limited, which further restricts the model performance. To address the above issues, we propose a dual-generative model, Dual-Emp, to simultaneously construct the emotional consensus and utilize some external unpaired data. Specifically, our model integrates a forward dialogue model, a backward dialogue model, and a discrete latent variable representing the emotional consensus into a unified architecture. Then, to alleviate the constraint of paired data, we extract unpaired emotional data from open-domain conversations and employ Dual-Emp to produce pseudo paired empathetic samples, which is more efficient and low-cost than the human annotation. Automatic and human evaluations demonstrate that our method outperforms competitive baselines in producing coherent and empathetic responses.

Loading models pre-trained on the large-scale corpus in the general domain and fine-tuning them on specific downstream tasks is gradually becoming a paradigm in Natural Language Processing. Previous investigations prove that introducing a further pre-training phase between pre-training and fine-tuning phases to adapt the model on the domain-specific unlabeled data can bring positive effects. However, most of these further pre-training works just keep running the conventional pre-training task, e.g., masked language model, which can be regarded as the domain adaptation to bridge the data distribution gap. After observing diverse downstream tasks, we suggest that different tasks may also need a further pre-training phase with appropriate training tasks to bridge the task formulation gap. To investigate this, we carry out a study for improving multiple task-oriented dialogue downstream tasks through designing various tasks at the further pre-training phase. The experiment shows that different downstream tasks prefer different further pre-training tasks, which have intrinsic correlation and most further pre-training tasks significantly improve certain target tasks rather than all. Our investigation indicates that it is of great importance and effectiveness to design appropriate further pre-training tasks modeling specific information that benefit downstream tasks. Besides, we present multiple constructive empirical conclusions for enhancing task-oriented dialogues.

Data augmentation aims to enrich training samples for alleviating the overfitting issue in low-resource or class-imbalanced situations. Traditional methods first devise task-specific operations such as Synonym Substitute, then preset the corresponding parameters such as the substitution rate artificially, which require a lot of prior knowledge and are prone to fall into the sub-optimum. Besides, the number of editing operations is limited in the previous methods, which decreases the diversity of the augmented data and thus restricts the performance gain. To overcome the above limitations, we propose a framework named Text AutoAugment (TAA) to establish a compositional and learnable paradigm for data augmentation. We regard a combination of various operations as an augmentation policy and utilize an efficient Bayesian Optimization algorithm to automatically search for the best policy, which substantially improves the generalization capability of models. Experiments on six benchmark datasets show that TAA boosts classification accuracy in low-resource and class-imbalanced regimes by an average of 8.8% and 9.7%, respectively, outperforming strong baselines.

Zero-shot slot filling has widely arisen to cope with data scarcity in target domains. However, previous approaches often ignore constraints between slot value representation and related slot description representation in the latent space and lack enough model robustness. In this paper, we propose a Contrastive Zero-Shot Learning with Adversarial Attack (CZSL-Adv) method for the cross-domain slot filling. The contrastive loss aims to map slot value contextual representations to the corresponding slot description representations. And we introduce an adversarial attack training strategy to improve model robustness. Experimental results show that our model significantly outperforms state-of-the-art baselines under both zero-shot and few-shot settings.

The automatic generation of music comments is of great significance for increasing the popularity of music and the music platform’s activity. In human music comments, there exists high distinction and diverse perspectives for the same song. In other words, for a song, different comments stem from different musical perspectives. However, to date, this characteristic has not been considered well in research on automatic comment generation. The existing methods tend to generate common and meaningless comments. In this paper, we propose an effective multi-perspective strategy to enhance the diversity of the generated comments. The experiment results on two music comment datasets show that our proposed model can effectively generate a series of diverse music comments based on different perspectives, which outperforms state-of-the-art baselines by a substantial margin.

There exists a token imbalance phenomenon in natural language as different tokens appear with different frequencies, which leads to different learning difficulties for tokens in Neural Machine Translation (NMT). The vanilla NMT model usually adopts trivial equal-weighted objectives for target tokens with different frequencies and tends to generate more high-frequency tokens and less low-frequency tokens compared with the golden token distribution. However, low-frequency tokens may carry critical semantic information that will affect the translation quality once they are neglected. In this paper, we explored target token-level adaptive objectives based on token frequencies to assign appropriate weights for each target token during training. We aimed that those meaningful but relatively low-frequency words could be assigned with larger weights in objectives to encourage the model to pay more attention to these tokens. Our method yields consistent improvements in translation quality on ZH-EN, EN-RO, and EN-DE translation tasks, especially on sentences that contain more low-frequency tokens where we can get 1.68, 1.02, and 0.52 BLEU increases compared with baseline, respectively. Further analyses show that our method can also improve the lexical diversity of translation.

Current state-of-the-art systems for sequence labeling are typically based on the family of Recurrent Neural Networks (RNNs). However, the shallow connections between consecutive hidden states of RNNs and insufficient modeling of global information restrict the potential performance of those models. In this paper, we try to address these issues, and thus propose a Global Context enhanced Deep Transition architecture for sequence labeling named GCDT. We deepen the state transition path at each position in a sentence, and further assign every token with a global representation learned from the entire sentence. Experiments on two standard sequence labeling tasks show that, given only training data and the ubiquitous word embeddings (Glove), our GCDT achieves 91.96 F1 on the CoNLL03 NER task and 95.43 F1 on the CoNLL2000 Chunking task, which outperforms the best reported results under the same settings. Furthermore, by leveraging BERT as an additional resource, we establish new state-of-the-art results with 93.47 F1 on NER and 97.30 F1 on Chunking.

Non-Autoregressive Transformer (NAT) aims to accelerate the Transformer model through discarding the autoregressive mechanism and generating target words independently, which fails to exploit the target sequential information. Over-translation and under-translation errors often occur for the above reason, especially in the long sentence translation scenario. In this paper, we propose two approaches to retrieve the target sequential information for NAT to enhance its translation ability while preserving the fast-decoding property. Firstly, we propose a sequence-level training method based on a novel reinforcement algorithm for NAT (Reinforce-NAT) to reduce the variance and stabilize the training procedure. Secondly, we propose an innovative Transformer decoder named FS-decoder to fuse the target sequential information into the top layer of the decoder. Experimental results on three translation tasks show that the Reinforce-NAT surpasses the baseline NAT system by a significant margin on BLEU without decelerating the decoding speed and the FS-decoder achieves comparable translation performance to the autoregressive Transformer with considerable speedup.

Spoken Language Understanding (SLU) mainly involves two tasks, intent detection and slot filling, which are generally modeled jointly in existing works. However, most existing models fail to fully utilize cooccurrence relations between slots and intents, which restricts their potential performance. To address this issue, in this paper we propose a novel Collaborative Memory Network (CM-Net) based on the well-designed block, named CM-block. The CM-block firstly captures slot-specific and intent-specific features from memories in a collaborative manner, and then uses these enriched features to enhance local context representations, based on which the sequential information flow leads to more specific (slot and intent) global utterance representations. Through stacking multiple CM-blocks, our CM-Net is able to alternately perform information exchange among specific memories, local contexts and the global utterance, and thus incrementally enriches each other. We evaluate the CM-Net on two standard benchmarks (ATIS and SNIPS) and a self-collected corpus (CAIS). Experimental results show that the CM-Net achieves the state-of-the-art results on the ATIS and SNIPS in most of criteria, and significantly outperforms the baseline models on the CAIS. Additionally, we make the CAIS dataset publicly available for the research community.

Context modeling is essential to generate coherent and consistent translation for Document-level Neural Machine Translations. The widely used method for document-level translation usually compresses the context information into a representation via hierarchical attention networks. However, this method neither considers the relationship between context words nor distinguishes the roles of context words. To address this problem, we propose a query-guided capsule networks to cluster context information into different perspectives from which the target translation may concern. Experiment results show that our method can significantly outperform strong baselines on multiple data sets of different domains.

Aspect based sentiment analysis (ABSA) aims to identify the sentiment polarity towards the given aspect in a sentence, while previous models typically exploit an aspect-independent (weakly associative) encoder for sentence representation generation. In this paper, we propose a novel Aspect-Guided Deep Transition model, named AGDT, which utilizes the given aspect to guide the sentence encoding from scratch with the specially-designed deep transition architecture. Furthermore, an aspect-oriented objective is designed to enforce AGDT to reconstruct the given aspect with the generated sentence representation. In doing so, our AGDT can accurately generate aspect-specific sentence representation, and thus conduct more accurate sentiment predictions. Experimental results on multiple SemEval datasets demonstrate the effectiveness of our proposed approach, which significantly outperforms the best reported results with the same setting.

This paper proposes three distortion models to explicitly incorporate the word reordering knowledge into attention-based Neural Machine Translation (NMT) for further improving translation performance. Our proposed models enable attention mechanism to attend to source words regarding both the semantic requirement and the word reordering penalty. Experiments on Chinese-English translation show that the approaches can improve word alignment quality and achieve significant translation improvements over a basic attention-based NMT by large margins. Compared with previous works on identical corpora, our system achieves the state-of-the-art performance on translation quality.