The spread of misinformation on social media platforms threatens democratic processes, contributes to massive economic losses, and endangers public health. Many efforts to address misinformation focus on a knowledge deficit model and propose interventions for improving users’ critical thinking through access to facts. Such efforts are often hampered by challenges with scalability, and by platform users’ personal biases. The emergence of generative AI presents promising opportunities for countering misinformation at scale across ideological barriers. In this paper, we introduce a framework (MisinfoEval) for generating and comprehensively evaluating large language model (LLM) based misinformation interventions. We present (1) an experiment with a simulated social media environment to measure effectiveness of misinformation interventions, and (2) a second experiment with personalized explanations tailored to the demographics and beliefs of users with the goal of countering misinformation by appealing to their pre-existing values. Our findings confirm that LLM-based interventions are highly effective at correcting user behavior (improving overall user accuracy at reliability labeling by up to 41.72%). Furthermore, we find that users favor more personalized interventions when making decisions about news reliability and users shown personalized interventions have significantly higher accuracy at identifying misinformation.

Large language models (LLMs) are already being piloted for clinical use in hospital systems like NYU Langone, Dana-Farber and the NHS. A proposed deployment use case is psychotherapy, where a LLM-powered chatbot can treat a patient undergoing a mental health crisis. Deployment of LLMs for mental health response could hypothetically broaden access to psychotherapy and provide new possibilities for personalizing care. However, recent high-profile failures, like damaging dieting advice offered by the Tessa chatbot to patients with eating disorders, have led to doubt about their reliability in high-stakes and safety-critical settings.In this work, we develop an evaluation framework for determining whether LLM response is a viable and ethical path forward for the automation of mental health treatment. Our framework measures equity in empathy and adherence of LLM responses to motivational interviewing theory. Using human evaluation with trained clinicians and automatic quality-of-care metrics grounded in psychology research, we compare the responses provided by peer-to-peer responders to those provided by a state-of-the-art LLM.We show that LLMs like GPT-4 use implicit and explicit cues to infer patient demographics like race. We then show that there are statistically significant discrepancies between patient subgroups: Responses to Black posters consistently have lower empathy than for any other demographic group (2%-13% lower than the control group). Promisingly, we do find that the manner in which responses are generated significantly impacts the quality of the response. We conclude by proposing safety guidelines for the potential deployment of LLMs for mental health response.

Given the growing influx of misinformation across news and social media, there is a critical need for systems that can provide effective real-time verification of news claims. Large language or multimodal model based verification has been proposed to scale up online policing mechanisms for mitigating spread of false and harmful content. While these can potentially reduce burden on human fact-checkers, such efforts may be hampered by foundation model training data becoming outdated. In this work, we test the limits of improving foundation model performance without continual updating through an initial study of knowledge transfer using either existing intra- and inter-domain benchmarks or explanations generated from large language models (LLMs).We evaluate on 12 public benchmarks for fact-checking and misinformation detection as well as two other tasks relevant to content moderation - toxicity and stance detection. Our results on two recent multi-modal fact-checking benchmarks, Mocheg and Fakeddit, indicate that knowledge transfer strategies can improve Fakeddit performance over the state-of-the-art by up to 1.7% and Mocheg performance by up to 2.9%. The code, model checkpoints, and dataset are available: https://github.com/given131/ fact-verifier-knowledge-transfer.

Even to a simple and short news headline, readers react in a multitude of ways: cognitively (e.g. inferring the writer’s intent), emotionally (e.g. feeling distrust), and behaviorally (e.g. sharing the news with their friends). Such reactions are instantaneous and yet complex, as they rely on factors that go beyond interpreting factual content of news. We propose Misinfo Reaction Frames (MRF), a pragmatic formalism for modeling how readers might react to a news headline. In contrast to categorical schema, our free-text dimensions provide a more nuanced way of understanding intent beyond being benign or malicious. We also introduce a Misinfo Reaction Frames corpus, a crowdsourced dataset of reactions to over 25k news headlines focusing on global crises: the Covid-19 pandemic, climate change, and cancer. Empirical results confirm that it is indeed possible for neural models to predict the prominent patterns of readers’ reactions to previously unseen news headlines. Additionally, our user study shows that displaying machine-generated MRF implications alongside news headlines to readers can increase their trust in real news while decreasing their trust in misinformation. Our work demonstrates the feasibility and importance of pragmatic inferences on news headlines to help enhance AI-guided misinformation detection and mitigation.

Toxic language detection systems often falsely flag text that contains minority group mentions as toxic, as those groups are often the targets of online hate. Such over-reliance on spurious correlations also causes systems to struggle with detecting implicitly toxic language. To help mitigate these issues, we create ToxiGen, a new large-scale and machine-generated dataset of 274k toxic and benign statements about 13 minority groups. We develop a demonstration-based prompting framework and an adversarial classifier-in-the-loop decoding method to generate subtly toxic and benign text with a massive pretrained language model. Controlling machine generation in this way allows ToxiGen to cover implicitly toxic text at a larger scale, and about more demographic groups, than previous resources of human-written text. We conduct a human evaluation on a challenging subset of ToxiGen and find that annotators struggle to distinguish machine-generated text from human-written language. We also find that 94.5% of toxic examples are labeled as hate speech by human annotators. Using three publicly-available datasets, we show that finetuning a toxicity classifier on our data improves its performance on human-written data substantially. We also demonstrate that ToxiGen can be used to fight machine-generated toxicity as finetuning improves the classifier significantly on our evaluation subset.

While a substantial body of prior work has explored adversarial example generation for natural language understanding tasks, these examples are often unrealistic and diverge from the real-world data distributions. In this work, we introduce a two-stage adversarial example generation framework (NaturalAdversaries), for designing adversaries that are effective at fooling a given classifier and demonstrate natural-looking failure cases that could plausibly occur during in-the-wild deployment of the models. At the first stage a token attribution method is used to summarize a given classifier’s behavior as a function of the key tokens in the input. In the second stage a generative model is conditioned on the key tokens from the first stage. NaturalAdversaries is adaptable to both black-box and white-box adversarial attacks based on the level of access to the model parameters. Our results indicate these adversaries generalize across domains, and offer insights for future research on improving robustness of neural text classification models.

We introduce a general framework for abstractive summarization with factual consistency and distinct modeling of the narrative flow in an output summary. Our work addresses current limitations of models for abstractive summarization that often hallucinate information or generate summaries with coherence issues. To generate abstractive summaries with factual consistency and narrative flow, we propose Cooperative Generator-Discriminator Networks (Co-opNet), a novel transformer-based framework where the generator works with a discriminator architecture to compose coherent long-form summaries. We explore four different discriminator objectives which each capture a different aspect of coherence, including whether salient spans of generated abstracts are hallucinated or appear in the input context, and the likelihood of sentence adjacency in generated abstracts. We measure the ability of Co-opNet to learn these objectives with arXiv scientific papers, using the abstracts as a proxy for gold long-form scientific article summaries. Empirical results from automatic and human evaluations demonstrate that Co-opNet learns to summarize with considerably improved global coherence compared to competitive baselines.

Warning: this paper contains content that may be offensive or upsetting. Language has the power to reinforce stereotypes and project social biases onto others. At the core of the challenge is that it is rarely what is stated explicitly, but rather the implied meanings, that frame people’s judgments about others. For example, given a statement that “we shouldn’t lower our standards to hire more women,” most listeners will infer the implicature intended by the speaker - that “women (candidates) are less qualified.” Most semantic formalisms, to date, do not capture such pragmatic implications in which people express social biases and power differentials in language. We introduce Social Bias Frames, a new conceptual formalism that aims to model the pragmatic frames in which people project social biases and stereotypes onto others. In addition, we introduce the Social Bias Inference Corpus to support large-scale modelling and evaluation with 150k structured annotations of social media posts, covering over 34k implications about a thousand demographic groups. We then establish baseline approaches that learn to recover Social Bias Frames from unstructured text. We find that while state-of-the-art neural models are effective at high-level categorization of whether a given statement projects unwanted social bias (80% F1), they are not effective at spelling out more detailed explanations in terms of Social Bias Frames. Our study motivates future work that combines structured pragmatic inference with commonsense reasoning on social implications.

We investigate how annotators’ insensitivity to differences in dialect can lead to racial bias in automatic hate speech detection models, potentially amplifying harm against minority populations. We first uncover unexpected correlations between surface markers of African American English (AAE) and ratings of toxicity in several widely-used hate speech datasets. Then, we show that models trained on these corpora acquire and propagate these biases, such that AAE tweets and tweets by self-identified African Americans are up to two times more likely to be labelled as offensive compared to others. Finally, we propose *dialect* and *race priming* as ways to reduce the racial bias in annotation, showing that when annotators are made explicitly aware of an AAE tweet’s dialect they are significantly less likely to label the tweet as offensive.

We introduce a large-scale dataset of math word problems and an interpretable neural math problem solver by learning to map problems to their operation programs. Due to annotation challenges, current datasets in this domain have been either relatively small in scale or did not offer precise operational annotations over diverse problem types. We introduce a new representation language to model operation programs corresponding to each math problem that aim to improve both the performance and the interpretability of the learned models. Using this representation language, we significantly enhance the AQUA-RAT dataset with fully-specified operational programs. We additionally introduce a neural sequence-to-program model with automatic problem categorization. Our experiments show improvements over competitive baselines in our dataset as well as the AQUA-RAT dataset. The results are still lower than human performance indicating that the dataset poses new challenges for future research. Our dataset is available at https://math-qa.github.io/math-QA/