Large language models (LLMs) are notorious for hallucinating, i.e., producing erroneous claims in their output. Such hallucinations can be dangerous, as occasional factual inaccuracies in the generated text might be obscured by the rest of the output being generally factually correct, making it extremely hard for the users to spot them. Current services that leverage LLMs usually do not provide any means for detecting unreliable generations. Here, we aim to bridge this gap. In particular, we propose a novel fact-checking and hallucination detection pipeline based on token-level uncertainty quantification. Uncertainty scores leverage information encapsulated in the output of a neural network or its layers to detect unreliable predictions, and we show that they can be used to fact-check the atomic claims in the LLM output. Moreover, we present a novel token-level uncertainty quantification method that removes the impact of uncertainty about what claim to generate on the current step and what surface form to use. Our method Claim Conditioned Probability (CCP) measures only the uncertainty of a particular claim value expressed by the model. Experiments on the task of biography generation demonstrate strong improvements for CCP compared to the baselines for seven different LLMs and four languages. Human evaluation reveals that the fact-checking pipeline based on uncertainty quantification is competitive with a fact-checking tool that leverages external knowledge.

In this paper, we present our novel systems developed for the SemEval-2024 hallucination detection task. Our investigation spans a range of strategies to compare model predictions with reference standards, encompassing diverse baselines, the refinement of pre-trained encoders through supervised learning, and an ensemble approaches utilizing several high-performing models. Through these explorations, we introduce three distinct methods that exhibit strong performance metrics. To amplify our training data, we generate additional training samples from unlabelled training subset. Furthermore, we provide a detailed comparative analysis of our approaches. Notably, our premier method achieved a commendable 9th place in the competition’s model-agnostic track and 20th place in model-aware track, highlighting its effectiveness and potential.

Sequence-to-sequence (seq2seq) models based on the Transformer architecture have become a ubiquitous tool applicable not only to classical text generation tasks such as machine translation and summarization but also to any other task where an answer can be represented in a form of a finite text fragment (e.g., question answering). However, when deploying a model in practice, we need not only high performance but also an ability to determine cases where the model is not applicable. Uncertainty estimation (UE) techniques provide a tool for identifying out-of-domain (OOD) input where the model is susceptible to errors. State-of-the-art UE methods for seq2seq models rely on computationally heavyweight and impractical deep ensembles. In this work, we perform an empirical investigation of various novel UE methods for large pre-trained seq2seq models T5 and BART on three tasks: machine translation, text summarization, and question answering. We apply computationally lightweight density-based UE methods to seq2seq models and show that they often outperform heavyweight deep ensembles on the task of OOD detection.

Recent advancements in the capabilities of large language models (LLMs) have paved the way for a myriad of groundbreaking applications in various fields. However, a significant challenge arises as these models often “hallucinate”, i.e., fabricate facts without providing users an apparent means to discern the veracity of their statements. Uncertainty estimation (UE) methods are one path to safer, more responsible, and more effective use of LLMs. However, to date, research on UE methods for LLMs has been focused primarily on theoretical rather than engineering contributions. In this work, we tackle this issue by introducing LM-Polygraph, a framework with implementations of a battery of state-of-the-art UE methods for LLMs in text generation tasks, with unified program interfaces in Python. Additionally, it introduces an extendable benchmark for consistent evaluation of UE techniques by researchers, and a demo web application that enriches the standard chat dialog with confidence scores, empowering end-users to discern unreliable responses. LM-Polygraph is compatible with the most recent LLMs, including BLOOMz, LLaMA-2, ChatGPT, and GPT-4, and is designed to support future releases of similarly-styled LMs.