Pre-training on larger datasets with ever increasing model size isnow a proven recipe for increased performance across almost all NLP tasks.A notable exception is information retrieval, where additional pre-traininghas so far failed to produce convincing results. We show that, with theright pre-training setup, this barrier can be overcome. We demonstrate thisby pre-training large bi-encoder models on 1) a recently released set of 65 millionsynthetically generated questions, and 2) 200 million post-comment pairs from a preexisting dataset of Reddit conversations made available by pushshift.io. We evaluate on a set of information retrieval and dialogue retrieval benchmarks, showing substantial improvements over supervised baselines.

We study open-domain question answering with structured, unstructured and semi-structured knowledge sources, including text, tables, lists and knowledge bases. Departing from prior work, we propose a unifying approach that homogenizes all sources by reducing them to text and applies the retriever-reader model which has so far been limited to text sources only. Our approach greatly improves the results on knowledge-base QA tasks by 11 points, compared to latest graph-based methods. More importantly, we demonstrate that our unified knowledge (UniK-QA) model is a simple and yet effective way to combine heterogeneous sources of knowledge, advancing the state-of-the-art results on two popular question answering benchmarks, NaturalQuestions and WebQuestions, by 3.5 and 2.6 points, respectively. The code of UniK-QA is available at: https://github.com/facebookresearch/UniK-QA.

We propose a novel open-domain question-answering dataset based on the Common Crawl project. With a previously unseen number of around 130 million multilingual question-answer pairs (including about 60 million English data-points), we use our large-scale, natural, diverse and high-quality corpus to in-domain pre-train popular language models for the task of question-answering. In our experiments, we find that our Common Crawl Question Answering dataset (CCQA) achieves promising results in zero-shot, low resource and fine-tuned settings across multiple tasks, models and benchmarks.

Despite their recent popularity and well-known advantages, dense retrievers still lag behind sparse methods such as BM25 in their ability to reliably match salient phrases and rare entities in the query and to generalize to out-of-domain data. It has been argued that this is an inherent limitation of dense models. We rebut this claim by introducing the Salient Phrase Aware Retriever (SPAR), a dense retriever with the lexical matching capacity of a sparse model. We show that a dense Lexical Model Λ can be trained to imitate a sparse one, and SPAR is built by augmenting a standard dense retriever with Λ. Empirically, SPAR shows superior performance on a range of tasks including five question answering datasets, MS MARCO passage retrieval, as well as the EntityQuestions and BEIR benchmarks for out-of-domain evaluation, exceeding the performance of state-of-the-art dense and sparse retrievers. The code and models of SPAR are available at: https://github.com/facebookresearch/dpr-scale/tree/main/spar

Although pretrained language models can be fine-tuned to produce state-of-the-art results for a very wide range of language understanding tasks, the dynamics of this process are not well understood, especially in the low data regime. Why can we use relatively vanilla gradient descent algorithms (e.g., without strong regularization) to tune a model with hundreds of millions of parameters on datasets with only hundreds or thousands of labeled examples? In this paper, we argue that analyzing fine-tuning through the lens of intrinsic dimension provides us with empirical and theoretical intuitions to explain this remarkable phenomenon. We empirically show that common pre-trained models have a very low intrinsic dimension; in other words, there exists a low dimension reparameterization that is as effective for fine-tuning as the full parameter space. For example, by optimizing only 200 trainable parameters randomly projected back into the full space, we can tune a RoBERTa model to achieve 90% of the full parameter performance levels on MRPC. Furthermore, we empirically show that pre-training implicitly minimizes intrinsic dimension and, perhaps surprisingly, larger models tend to have lower intrinsic dimension after a fixed number of pre-training updates, at least in part explaining their extreme effectiveness. Lastly, we connect intrinsic dimensionality with low dimensional task representations and compression based generalization bounds to provide intrinsic-dimension-based generalization bounds that are independent of the full parameter count.

Being able to parse code-switched (CS) utterances, such as Spanish+English or Hindi+English, is essential to democratize task-oriented semantic parsing systems for certain locales. In this work, we focus on Spanglish (Spanish+English) and release a dataset, CSTOP, containing 5800 CS utterances alongside their semantic parses. We examine the CS generalizability of various Cross-lingual (XL) models and exhibit the advantage of pre-trained XL language models when data for only one language is present. As such, we focus on improving the pre-trained models for the case when only English corpus alongside either zero or a few CS training instances are available. We propose two data augmentation methods for the zero-shot and the few-shot settings: fine-tune using translate-and-align and augment using a generation model followed by match-and-filter. Combining the few-shot setting with the above improvements decreases the initial 30-point accuracy gap between the zero-shot and the full-data settings by two thirds.

Scaling semantic parsing models for task-oriented dialog systems to new languages is often expensive and time-consuming due to the lack of available datasets. Available datasets suffer from several shortcomings: a) they contain few languages b) they contain small amounts of labeled examples per language c) they are based on the simple intent and slot detection paradigm for non-compositional queries. In this paper, we present a new multilingual dataset, called MTOP, comprising of 100k annotated utterances in 6 languages across 11 domains. We use this dataset and other publicly available datasets to conduct a comprehensive benchmarking study on using various state-of-the-art multilingual pre-trained models for task-oriented semantic parsing. We achieve an average improvement of +6.3 points on Slot F1 for the two existing multilingual datasets, over best results reported in their experiments. Furthermore, we demonstrate strong zero-shot performance using pre-trained models combined with automatic translation and alignment, and a proposed distant supervision method to reduce the noise in slot label projection.

In this paper, we study the utilization of pre-trained language models to enable few-shotNatural Language Generation (NLG) in task-oriented dialog systems. We introduce a system consisting of iterative self-training and an extensible mini-template framework that textualizes the structured input data into semi-natural text to fully take advantage of pre-trained language models. We compare var-ious representations of NLG models’ input and output and show that transforming the input and output to be similar to what the language model has seen before during pre-training improves the model’s few-shot performance substantially. We show that neural mod-els can be trained with as few as 300 annotated examples while providing high fidelity, considerably lowering the resource requirements for standing up a new domain or language. This level of data efficiency removes the need for crowd-sourced data collection resulting in higher quality data annotated by expert linguists. In addition, model maintenance and debugging processes will improve in this few-shot setting. Finally, we explore distillation and using a caching system to satisfy latency requirements of real-world systems.

We propose pre-finetuning, an additional large-scale learning stage between language model pre-training and fine-tuning. Pre-finetuning is massively multi-task learning (around 50 datasets, over 4.8 million total labeled examples), and is designed to encourage learning of representations that generalize better to many different tasks. We show that pre-finetuning consistently improves performance for pretrained discriminators (e.g. RoBERTa) and generation models (e.g. BART) on a wide range of tasks (sentence prediction, commonsense reasoning, MRC, etc.), while also significantly improving sample efficiency during fine-tuning. We also show that large-scale multi-tasking is crucial; pre-finetuning can hurt performance when few tasks are used up until a critical point (usually above 15) after which performance improves linearly in the number of tasks.

Current abstractive summarization systems outperform their extractive counterparts, but their widespread adoption is inhibited by the inherent lack of interpretability. Extractive summarization systems, though interpretable, suffer from redundancy and possible lack of coherence. To achieve the best of both worlds, we propose EASE, an extractive-abstractive framework that generates concise abstractive summaries that can be traced back to an extractive summary. Our framework can be applied to any evidence-based text generation problem and can accommodate various pretrained models in its simple architecture. We use the Information Bottleneck principle to jointly train the extraction and abstraction in an end-to-end fashion. Inspired by previous research that humans use a two-stage framework to summarize long documents (Jing and McKeown, 2000), our framework first extracts a pre-defined amount of evidence spans and then generates a summary using only the evidence. Using automatic and human evaluations, we show that the generated summaries are better than strong extractive and extractive-abstractive baselines.

Converting a knowledge graph or sub-graph to natural text is useful when answering questions based on a knowledge base. High-capacity language models pre-trained on large-scale text corpora have recently been shown to be powerful when fine-tuned for the knowledge-graph-to-text (KG-to-text) task. In this paper, we propose two classes of methods to improve such pre-trained models for this task. First, we improve the structure awareness of the model by organizing the input as well as learning optimal ordering via multitask learning. Second, we bridge the domain gap between text-to-text and KG-to-text tasks via a second-phase KG-to-text pre-training on similar datasets and extra lexicalization supervision to make the input more similar to natural text. We demonstrate the efficacy of our methods on the popular WebNLG dataset. Our best model achieves an almost 3 point BLEU improvement on a strong baseline while lowering the relative slot-error-rate by around 35%. We also validate our results via human evaluation.

The structured representation for semantic parsing in task-oriented assistant systems is geared towards simple understanding of one-turn queries. Due to the limitations of the representation, the session-based properties such as co-reference resolution and context carryover are processed downstream in a pipelined system. In this paper, we propose a semantic representation for such task-oriented conversational systems that can represent concepts such as co-reference and context carryover, enabling comprehensive understanding of queries in a session. We release a new session-based, compositional task-oriented parsing dataset of 20k sessions consisting of 60k utterances. Unlike Dialog State Tracking Challenges, the queries in the dataset have compositional forms. We propose a new family of Seq2Seq models for the session-based parsing above, which also set state-of-the-art in ATIS, SNIPS, TOP and DSTC2. Notably, we improve the best known results on DSTC2 by up to 5 points for slot-carryover.

Task-oriented semantic parsing is a critical component of virtual assistants, which is responsible for understanding the user’s intents (set reminder, play music, etc.). Recent advances in deep learning have enabled several approaches to successfully parse more complex queries (Gupta et al., 2018; Rongali et al.,2020), but these models require a large amount of annotated training data to parse queries on new domains (e.g. reminder, music). In this paper, we focus on adapting task-oriented semantic parsers to low-resource domains, and propose a novel method that outperforms a supervised neural model at a 10-fold data reduction. In particular, we identify two fundamental factors for low-resource domain adaptation: better representation learning and better training techniques. Our representation learning uses BART (Lewis et al., 2019) to initialize our model which outperforms encoder-only pre-trained representations used in previous work. Furthermore, we train with optimization-based meta-learning (Finn et al., 2017) to improve generalization to low-resource domains. This approach significantly outperforms all baseline methods in the experiments on a newly collected multi-domain task-oriented semantic parsing dataset (TOPv2), which we release to the public.

We introduce a new task of rephrasing for a more natural virtual assistant. Currently, virtual assistants work in the paradigm of intent-slot tagging and the slot values are directly passed as-is to the execution engine. However, this setup fails in some scenarios such as messaging when the query given by the user needs to be changed before repeating it or sending it to another user. For example, for queries like ‘ask my wife if she can pick up the kids’ or ‘remind me to take my pills’, we need to rephrase the content to ‘can you pick up the kids’ and ‘take your pills’. In this paper, we study the problem of rephrasing with messaging as a use case and release a dataset of 3000 pairs of original query and rephrased query. We show that BART, a pre-trained transformers-based masked language model, is a strong baseline for the task, and show improvements by adding a copy-pointer and copy loss to it. We analyze different trade-offs of BART-based and LSTM-based seq2seq models, and propose a distilled LSTM-based seq2seq as the best practical model

One of the first steps in the utterance interpretation pipeline of many task-oriented conversational AI systems is to identify user intents and the corresponding slots. Since data collection for machine learning models for this task is time-consuming, it is desirable to make use of existing data in a high-resource language to train models in low-resource languages. However, development of such models has largely been hindered by the lack of multilingual training data. In this paper, we present a new data set of 57k annotated utterances in English (43k), Spanish (8.6k) and Thai (5k) across the domains weather, alarm, and reminder. We use this data set to evaluate three different cross-lingual transfer methods: (1) translating the training data, (2) using cross-lingual pre-trained embeddings, and (3) a novel method of using a multilingual machine translation encoder as contextual word representations. We find that given several hundred training examples in the the target language, the latter two methods outperform translating the training data. Further, in very low-resource settings, multilingual contextual word representations give better results than using cross-lingual static embeddings. We also compare the cross-lingual methods to using monolingual resources in the form of contextual ELMo representations and find that given just small amounts of target language data, this method outperforms all cross-lingual methods, which highlights the need for more sophisticated cross-lingual methods.

We propose a semantic parser for parsing compositional utterances into Task Oriented Parse (TOP), a tree representation that has intents and slots as labels of nesting tree nodes. Our parser is span-based: it scores labels of the tree nodes covering each token span independently, but then decodes a valid tree globally. In contrast to previous sequence decoding approaches and other span-based parsers, we (1) improve the training speed by removing the need to run the decoder at training time; and (2) introduce edge scores, which model relations between parent and child labels, to mitigate the independence assumption between node labels and improve accuracy. Our best parser outperforms previous methods on the TOP dataset of mixed-domain task-oriented utterances in both accuracy and training speed.

Task oriented dialog systems typically first parse user utterances to semantic frames comprised of intents and slots. Previous work on task oriented intent and slot-filling work has been restricted to one intent per query and one slot label per token, and thus cannot model complex compositional requests. Alternative semantic parsing systems have represented queries as logical forms, but these are challenging to annotate and parse. We propose a hierarchical annotation scheme for semantic parsing that allows the representation of compositional queries, and can be efficiently and accurately parsed by standard constituency parsing models. We release a dataset of 44k annotated queries (http://fb.me/semanticparsingdialog), and show that parsing models outperform sequence-to-sequence approaches on this dataset.