Language models recognized as a new form of knowledge bases, face challenges of outdated, erroneous, and privacy-sensitive information, necessitating knowledge editing to rectify errors without costly retraining. Existing methods, spanning model’s parameters modification, external knowledge integration, and in-context learning, lack in-depth analysis from a model interpretability perspective. Our work explores the instability in in-context learning outcomes, providing insights into its reasons and distinctions from other methods. Leveraging findings on the critical role of feed-forward MLPs in decoder-only models, we propose a tailored knowledge editing method, TailoredKE, that considers the unique information flow of each sample. Model interpretability reveals diverse attribute recall across transformer layers, guiding edits to specific features at different depths and mitigating over-editing issues.

Summarization is hard to evaluate due to its diverse and abstract nature. Although N-gram-based metrics like BLEU and ROUGE are prevalent, they often do not align well with human evaluations. While model-based alternatives such as BERTScore improve, they typically require extensive labelled data. The advent of Large Language Models (LLMs) presents a promising avenue for evaluation. To this end, we introduce SummEQuAL, a novel content-based framework using LLMs for unified, reproducible summarization evaluation. SummEQuAL evaluates summaries by comparing their content with the source document, employing a question-answering approach to gauge both recall and precision. To validate SummEQuAL’s effectiveness, we develop a dataset based on MultiWOZ. We conduct experiments on SummEval and our MultiWOZ-based dataset, showing that SummEQuAL largely improves the quality of summarization evaluation. Notably, SummEQuAL demonstrates a 19.7% improvement over QuestEval in terms of sample-level Pearson correlation with human assessments of consistency on the SummEval dataset. Furthermore, it exceeds the performance of the BERTScore baseline by achieving a 17.3% increase in Spearman correlation on our MultiWOZ-based dataset. Our study illuminates the potential of LLMs for a unified evaluation framework, setting a new paradigm for future summarization evaluation.

Recent state-of-the-art recommender systems predominantly rely on either implicit or explicit feedback from users to suggest new items. While effective in recommending novel options, many recommender systems often use uninterpretable embeddings to represent user preferences. This lack of transparency not only limits user understanding of why certain items are suggested but also reduces the user’s ability to scrutinize and modify their preferences, thereby affecting their ability to receive a list of preferred recommendations. Given the recent advances in Large Language Models (LLMs), we investigate how a properly crafted prompt can be used to summarize a user’s preferences from past reviews and recommend items based only on language-based preferences. In particular, we study how LLMs can be prompted to generate a natural language (NL) user profile that holistically describe a user’s preferences. These NL profiles can then be leveraged to fine-tune a LLM using only NL profiles to make transparent and scrutable recommendations. Furthermore, we validate the scrutability of our user profile-based recommender by investigating the impact on recommendation changes after editing NL user profiles. According to our evaluations of the model’s rating prediction performance on two benchmarking rating prediction datasets, we observe that this novel approach maintains a performance level on par with established recommender systems in a warm-start setting. With a systematic analysis into the effect of updating user profiles and system prompts, we show the advantage of our approach in easier adjustment of user preferences and a greater autonomy over users’ received recommendations.

The ability to understand a user’s underlying needs is critical for conversational systems, especially with limited input from users in a conversation. Thus, in such a domain, Asking Clarification Questions (ACQs) to reveal users’ true intent from their queries or utterances arise as an essential task. However, it is noticeable that a key limitation of the existing ACQs studies is their incomparability, from inconsistent use of data, distinct experimental setups and evaluation strategies. Therefore, in this paper, to assist the development of ACQs techniques, we comprehensively analyse the current ACQs research status, which offers a detailed comparison of publicly available datasets, and discusses the applied evaluation metrics, joined with benchmarks for multiple ACQs-related tasks. In particular, given a thorough analysis of the ACQs task, we discuss a number of corresponding research directions for the investigation of ACQs as well as the development of conversational systems.

Conversational agents have become ubiquitous in assisting with daily tasks, and are expected to possess human-like features. One such feature is lexical entrainment (LE), a phenomenon in which speakers in human-human conversations tend to naturally and subconsciously align their lexical choices with those of their interlocutors, leading to more successful and engaging conversations. As an example, if a digital assistant replies “Your appointment for Jinling Noodle Pub is at 7 pm” to the question “When is my reservation for Jinling Noodle Bar today?”, it may feel as though the assistant is trying to correct the speaker, whereas a response of “Your reservation for Jinling Noodle Baris at 7 pm” would likely be perceived as more positive. This highlights the importance of LE in establishing a shared terminology for maximum clarity and reducing ambiguity in conversations. However, we demonstrate in this work that current response generation models do not adequately address this crucial human-like phenomenon. To address this, we propose a new dataset, named MultiWOZ-ENTR, and a measure for LE for conversational systems. Additionally, we suggest a way to explicitly integrate LE into conversational systems with two new tasks, a LE extraction task and a LE generation task. We also present two baseline approaches for the LE extraction task, which aim to detect LE expressions from dialogue contexts

Dialogue State Tracking (DST) aims to keep track of users’ intentions during the course of a conversation. In DST, modelling the relations among domains and slots is still an under-studied problem. Existing approaches that have considered such relations generally fall short in: (1) fusing prior slot-domain membership relations and dialogue-aware dynamic slot relations explicitly, and (2) generalizing to unseen domains. To address these issues, we propose a novel Dynamic Schema Graph Fusion Network (DSGFNet), which generates a dynamic schema graph to explicitly fuse the prior slot-domain membership relations and dialogue-aware dynamic slot relations. It also uses the schemata to facilitate knowledge transfer to new domains. DSGFNet consists of a dialogue utterance encoder, a schema graph encoder, a dialogue-aware schema graph evolving network, and a schema graph enhanced dialogue state decoder. Empirical results on benchmark datasets (i.e., SGD, MultiWOZ2.1, and MultiWOZ2.2), show that DSGFNet outperforms existing methods.

Collaborative tasks are ubiquitous activities where a form of communication is required in order to reach a joint goal. Collaborative building is one of such tasks. We wish to develop an intelligent builder agent in a simulated building environment (Minecraft) that can build whatever users wish to build by just talking to the agent. In order to achieve this goal, such agents need to be able to take the initiative by asking clarification questions when further information is needed. Existing works on Minecraft Corpus Dataset only learn to execute instructions neglecting the importance of asking for clarifications. In this paper, we extend the Minecraft Corpus Dataset by annotating all builder utterances into eight types, including clarification questions, and propose a new builder agent model capable of determining when to ask or execute instructions. Experimental results show that our model achieves state-of-the-art performance on the collaborative building task with a substantial improvement. We also define two new tasks, the learning to ask task and the joint learning task. The latter consists of solving both collaborating building and learning to ask tasks jointly.

Active Learning (AL) has been successfully applied to Deep Learning in order to drastically reduce the amount of data required to achieve high performance. Previous works have shown that lightweight architectures for Named Entity Recognition (NER) can achieve optimal performance with only 25% of the original training data. However, these methods do not exploit the sequential nature of language and the heterogeneity of uncertainty within each instance, requiring the labelling of whole sentences. Additionally, this standard method requires that the annotator has access to the full sentence when labelling. In this work, we overcome these limitations by allowing the AL algorithm to query subsequences within sentences, and propagate their labels to other sentences. We achieve highly efficient results on OntoNotes 5.0, only requiring 13% of the original training data, and CoNLL 2003, requiring only 27%. This is an improvement of 39% and 37% compared to querying full sentences.