Modern large language models are sensitive to prompts, and another synonymous expression or a typo may lead to unexpected results for the model. Composing an optimal prompt for a specific demand lacks theoretical support and relies entirely on human experimentation, which poses a considerable obstacle to popularizing generative artificial intelligence. However, there is no systematic analysis of the stability of large language models to resist prompt perturbations. In this work, we propose to evaluate the ease-of-use of large language models and construct E-Bench, simulating the actual situation of human use from synonymous perturbation (including paraphrasing, simplification, and colloquialism) and typographical perturbation. Besides we also discuss the combination of these two types of perturbation and analyze the main reasons for performance degradation. Experimental results indicate that with the increase of model size, although the ease-of-use could be significantly improved, there is still a long way to go to build a sufficiently user-friendly model.

Recent evaluations of Large Language Models (LLMs) have centered around testing their zero-shot/few-shot capabilities for basic natural language tasks and their ability to translate instructions into tool APIs. However, the evaluation of LLMs utilizing complex tools to finish multi-turn, multi-modal instructions in a complex multi-modal environment has not been investigated. To address this gap, we introduce the PowerPoint Task Completion (PPTC) benchmark to assess LLMs’ ability to create and edit PPT files based on user instructions. It contains 279 multi-turn sessions covering diverse topics and hundreds of instructions involving multi-modal operations. We also propose the PPTX-Match Evaluation System that evaluates if LLMs finish the instruction based on the prediction file rather than the label API sequence, thus it supports various LLM-generated API sequences. We measure 3 closed LLMs and 6 open-source LLMs. The results show that GPT-4 outperforms other LLMs with 75.1% accuracy in single-turn dialogue testing but faces challenges in completing entire sessions, achieving just 6% session accuracy. We find three main error causes in our benchmark: error accumulation in the multi-turn session, long PPT template processing, and multi-modality perception. These pose great challenges for future LLM and agent systems .

The growing dependence on Large Language Models (LLMs) for finishing user instructions necessitates a comprehensive understanding of their robustness to complex task completion in real-world situations. To address this critical need, we propose the PowerPoint Task Completion-Robustness (PPTC-R) benchmark to measure LLMs’ robustness to the user PPT task instruction and software version (Powerpoint). Specifically, we construct adversarial user instructions by attacking user instructions at sentence, semantic, and multi-language levels. To assess the robustness of Language Models to software versions, we vary the number of provided APIs to simulate both the newest version and earlier version settings. Subsequently, we test 3 closed-source and 4 open-source LLMs using a benchmark that incorporates these robustness settings, aiming to evaluate how deviations impact LLMs’ API calls for task completion. We find that GPT-4 exhibits the highest performance and strong robustness in our benchmark, particularly in the version update and the multilingual settings. However, we find that all LLMs lose their robustness when confronted with multiple challenges (e.g., multi-turn) simultaneously, leading to significant performance drops. We further analyze the robustness behavior and error reasons of LLMs in our benchmark, which provide valuable insights for researchers to understand the LLM’s robustness in task completion and develop more robust LLMs and agents.

Stylized dialogue generation systems aim to produce coherent and context-aware dialogues while effectively emulating the desired style. Generating stylized dialogue is valuable yet challenging due to the scarce parallel data. Existing methods often synthesize pseudo data through back translation, yet suffer from noisy and context-agnostic style signals caused by insufficient guidance on target style features. To address this, we propose the knowledge-augmented stylized dialogue generation model, which includes a feature-guided style knowledge selection module that utilizes context and response features. Specifically, we retrieve dialogue-related style sentences from style corpus to explicitly provide clear style signals. We design a feature-guided selection module with response-related contrastive learning and style responsiveness Kullback-Leibler losses to enhance generation at both semantic and stylized levels. Our approach demonstrates satisfactory performance on two public stylized dialogue benchmarks in both automatic and human evaluations.