Stochastic sampling strategies such as top-k and top-p have been widely used in dialogue generation task. However, as an open-domain chatting system, there will be two different conversation scenarios, i.e. chit-chat and knowledge-based question answering. In the former situation, responses diversity is essential due to the one-to-many nature in dialogue. The latter, on the other hand, requires less randomness given that stochastic decoding strategy entails the risk of generating incorrect information. As a result, an adaptive and flexible decoding strategy is needed to cope with these two scenarios simultaneously. To this end, we propose the dynamic decoding strategy (DDS), which can adjust the decoding space w.r.t. different contexts. In DDS, both sequence-level and token-level adaptive search can be achieved to adjust the decoding process in a unified framework. Besides, our adaptive algorithm can not only be used during model inference, but it can also be applied during the model training stage to further enhance the performance. Comprehensive experiments indicate that the proposed decoding strategy can consistently improve the performance of pre-trained dialogue models when coupled with four well-used stochastic decoding algorithms.

The guidance from capability evaluations has greatly propelled the progress of human society and the development of Artificial Intelligence. However, as LLMs evolve, it becomes challenging to construct evaluation benchmark with accurate labels for SuperLLMs whose capabilities approach or even surpass those of humans. To credibly conduct poor-supervised evaluation without accurate labels, we first prove that the consistency between the model under evaluation and the reference model, when their prediction distributions are independent and the sample size is infinite, can equivalently assess the true capabilities of the model to be evaluated. However, using either humans or LLMs as the reference model cannot sufficiently meet the conditions, for which we propose the PEEM algorithm. By treating all models under evaluation as reference models, PEEM alternately optimizes model weights and filters reference models based on EM algorithm to maximally alleviate the insufficiency of the conditions. Comprehensive experiments across 3 types of tasks with 16 mainstream LLMs validate the efficiency, universality, and effectiveness of PEEM. More generally, PEEM has advanced the evaluation paradigm evolution from human-centric to human&model-centric, alleviating the limitations of human capabilities for evaluating SuperLLMs.

Self-consistency (SC), leveraging multiple samples from LLMs, shows significant gains on various reasoning tasks but struggles with free-form generation due to the difficulty of aggregating answers. Its variants, UCS and USC, rely on sample selection or voting mechanisms to improve output quality. These methods, however, face limitations due to their inability to fully utilize the nuanced consensus knowledge present within multiple candidate samples, often resulting in suboptimal outputs. We propose Fine-Grained Self-Consistency (FSC) to addresses these limitations by extracting and integrating segment-level commonalities from candidate samples, enhancing the performance of LLMs both in open-ended and reasoning tasks. Based on this, we present two additional strategies: candidate filtering, which enhances overall quality by identifying highly similar candidate sets, and merging, which reduces input token requirements by combining similar samples. The effectiveness of FSC is demonstrated through extensive experiments on various tasks, including summarization, code generation, and mathematical reasoning, using GPT-3.5-turbo and GPT-4. The results indicate significant improvements over baseline methods, showcasing the potential of FSC to optimize output quality by effectively synthesizing fine-grained consensus knowledge from multiple samples.

Significant progress has been made in automatic text evaluation with the introduction of large language models (LLMs) as evaluators. However, current sample-wise evaluation paradigm suffers from the following issues: (1) Sensitive to prompt design; (2) Poor resistance to noise; (3) Inferior ensemble performance with static reference. Inspired by the fact that humans treat both criterion definition and inter sample comparison as references for evaluation, we propose BatchEval, a paradigm that conducts batch-wise evaluation iteratively to alleviate the above problems. We explore variants under this paradigm and confirm the optimal settings are two stage procedure with heterogeneous batch composition strategy and decimal scoring format. Comprehensive experiments across 3 LLMs on 4 text evaluation tasks demonstrate that BatchEval outperforms state-of-the-art methods by 10.5% on Pearson correlations with only 64% API cost on average. Further analyses have been conducted to verify the robustness, generalization, and working mechanism of BatchEval.

Pinyin input method engine (IME) refers to the transformation tool from pinyin sequence to Chinese characters, which is widely used on mobile phone applications. Due to the homophones, Pinyin IME suffers from the one-to-many mapping problem in the process of pinyin sequences to Chinese characters. To solve the above issue, this paper makes the first exploration to leverage an effective conditional variational mechanism (CVM) for pinyin IME. However, to ensure the stable and smooth operation of Pinyin IME under low-resource conditions (e.g., on offline mobile devices), we should balance diversity, accuracy, and efficiency with CVM, which is still challenging. To this end, we employ a novel strategy that simplifies the complexity of semantic encoding by facilitating the interaction between pinyin and the Chinese character information during the construction of continuous latent variables. Concurrently, the accuracy of the outcomes is enhanced by capitalizing on the discrete latent variables. Experimental results demonstrate the superior performance of our method.

Generative Retrieval (GR), autoregressively decoding relevant document identifiers given a query, has been shown to perform well under the setting of small-scale corpora. By memorizing the document corpus with model parameters, GR implicitly achieves deep interaction between query and document. However, such a memorizing mechanism faces three drawbacks: (1) Poor memory accuracy for fine-grained features of documents; (2) Memory confusion gets worse as the corpus size increases; (3) Huge memory update costs for new documents. To alleviate these problems, we propose the Generative Dense Retrieval (GDR) paradigm. Specifically, GDR first uses the limited memory volume to achieve inter-cluster matching from query to relevant document clusters. Memorizing-free matching mechanism from Dense Retrieval (DR) is then introduced to conduct fine-grained intra-cluster matching from clusters to relevant documents. The coarse-to-fine process maximizes the advantages of GR’s deep interaction and DR’s scalability. Besides, we design a cluster identifier constructing strategy to facilitate corpus memory and a cluster-adaptive negative sampling strategy to enhance the intra-cluster mapping ability. Empirical results show that GDR obtains an average of 3.0 R@100 improvement on NQ dataset under multiple settings and has better scalability.

Open-domain automatic dialogue evaluation plays an important role in dialogue systems. While recent efforts are being put into making learning-based evaluation metrics correlate better with human evaluation, robust metrics for parallel corpora and multiple domains remain unexplored. Parallel corpora refer to corpora that express the same idea in different ways (e.g., translation, paraphrasing and back-translation). In this paper, we propose Parallel Corpora Alignment Framework (PCAF), which improves the consistency and robustness of model evaluation on parallel corpora. Firstly, parallel corpora are aligned in semantic space through parallel-corpora-aligned contrastive learning. Then, parallel-corpora-aligned distillation on multi-dataset is applied to further improve model’s generalization ability across multiple data domains. Our approach ranks second on the final test data of DSTC11 track4 subtask1 (“Multilingual Automatic Evaluation Metrics”, turn-level) and third on the subtask2 (“Robust Automatic Evaluation Metrics”, turn-level), which proves the strong generalization ability and robustness of our proposed approach.

Existing knowledge-grounded open-domain dialogue generation models often face the hallucination problem, i.e. the dialogue generative model will persist in an inappropriate knowledge and generate responses that inconsistent with the facts. We argue that this problem mainly stems from the polarized optimization objectives and weak knowledge generation ability. To mitigate the hallucination, we take inspiration from human communicating that people will replay euphemistic responses for the unclear or unrecognizable knowledge, and propose an Augmentative and Contrastive Knowledge Dialogue Expansion Framework (ACK-DEF). ACK-DEF constructs the augmentative and contrastive knowledge dialogue samples, which consist of the knowledge of different degrees of errors and the response of manual design, to expand the original training set and smooth the polarized optimization objective that enables models to generate ground-truth with or without gold knowledge. Not only the knowledge, ACK-DEF also provides the tactful responses of manual design corresponding to the incomplete correct knowledge. Experimental results on the Wikipedia of Wizard dataset show that employing the ACK-DEF is effective to alleviate the hallucination problem.

Generative dialogue models suffer badly from the generic response problem, limiting their applications to a few toy scenarios. Recently, an interesting approach, namely negative training, has been proposed to alleviate this problem by reminding the model not to generate high-frequency responses during training. However, its performance is hindered by two issues, ignoring low-frequency but generic responses and bringing low-frequency but meaningless responses. In this paper, we propose a novel negative training paradigm, called negative distillation, to keep the model away from the undesirable generic responses while avoiding the above problems. First, we introduce a negative teacher model that can produce query-wise generic responses, and then the student model is required to maximize the distance with multi-level negative knowledge. Empirical results show that our method outperforms previous negative training methods significantly.

Pre-trained models have achieved excellent performance on the dialogue task. However, for the continual increase of online chit-chat scenarios, directly fine-tuning these models for each of the new tasks not only explodes the capacity of the dialogue system on the embedded devices but also causes knowledge forgetting on pre-trained models and knowledge interference among diverse dialogue tasks. In this work, we propose a hierarchical inductive transfer framework to learn and deploy the dialogue skills continually and efficiently. First, we introduce the adapter module into pre-trained models for learning new dialogue tasks. As the only trainable module, it is beneficial for the dialogue system on the embedded devices to acquire new dialogue skills with negligible additional parameters. Then, for alleviating knowledge interference between tasks yet benefiting the regularization between them, we further design hierarchical inductive transfer that enables new tasks to use general knowledge in the base adapter without being misled by diverse knowledge in task-specific adapters. Empirical evaluation and analysis indicate that our framework obtains comparable performance under deployment-friendly model capacity.

Complex dialogue mappings (CDM), including one-to-many and many-to-one mappings, tend to make dialogue models generate incoherent or dull responses, and modeling these mappings remains a huge challenge for neural dialogue systems. To alleviate these problems, methods like introducing external information, reconstructing the optimization function, and manipulating data samples are proposed, while they primarily focus on avoiding training with CDM, inevitably weakening the model’s ability of understanding CDM in human conversations and limiting further improvements in model performance. This paper proposes a Sentence Semantic Segmentation guided Conditional Variational Auto-Encoder (SegCVAE) method which can model and take advantages of the CDM data. Specifically, to tackle the incoherent problem caused by one-to-many, SegCVAE uses response-related prominent semantics to constrained the latent variable. To mitigate the non-diverse problem brought by many-to-one, SegCVAE segments multiple prominent semantics to enrich the latent variables. Three novel components, Internal Separation, External Guidance, and Semantic Norms, are proposed to achieve SegCVAE. On dialogue generation tasks, both the automatic and human evaluation results show that SegCVAE achieves new state-of-the-art performance.

Conditional Variational AutoEncoder (CVAE) effectively increases the diversity and informativeness of responses in open-ended dialogue generation tasks through enriching the context vector with sampled latent variables. However, due to the inherent one-to-many and many-to-one phenomena in human dialogues, the sampled latent variables may not correctly reflect the contexts’ semantics, leading to irrelevant and incoherent generated responses. To resolve this problem, we propose Self-separated Conditional Variational AutoEncoder (abbreviated as SepaCVAE) that introduces group information to regularize the latent variables, which enhances CVAE by improving the responses’ relevance and coherence while maintaining their diversity and informativeness. SepaCVAE actively divides the input data into groups, and then widens the absolute difference between data pairs from distinct groups, while narrowing the relative distance between data pairs in the same group. Empirical results from automatic evaluation and detailed analysis demonstrate that SepaCVAE can significantly boost responses in well-established open-domain dialogue datasets.

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve generative dialogue systems from the scenario perspective, where both dialogue history and future conversation are taken into account to implicitly reconstruct the scenario knowledge. More importantly, the conversation scenarios are further internalized using imitation learning framework, where the conventional dialogue model that has no access to future conversations is effectively regularized by transferring the scenario knowledge contained in hierarchical supervising signals from the scenario-based dialogue model, so that the future conversation is not required in actual inference. Extensive evaluations show that our approach significantly outperforms state-of-the-art baselines on diversity and relevance, and expresses scenario-specific knowledge.