TableQA is the task of answering questions over tables of structured information, returning individual cells or tables as output. TableQA research has focused primarily on high-resource languages, leaving medium- and low-resource languages with little progress due to scarcity of annotated data and neural models. We address this gap by introducing a fully automatic large-scale tableQA data generation process for low-resource languages with limited budget. We incorporate our data generation method on two Indic languages, Bengali and Hindi, which have no tableQA datasets or models. TableQA models trained on our large-scale datasets outperform state-of-the-art LLMs. We further study the trained models on different aspects, including mathematical reasoning capabilities and zero-shot cross-lingual transfer. Our work is the first on low-resource tableQA focusing on scalable data generation and evaluation procedures. Our proposed data generation method can be applied to any low-resource language with a web presence. We release datasets, models, and code (https://github.com/kolk/Low-Resource-TableQA-Indic-languages).

As the scale of training corpora for large language models (LLMs) grows, model developers become increasingly reluctant to disclose details on their data. This lack of transparency poses challenges to scientific evaluation and ethical deployment. Recently, pretraining data detection approaches, which infer whether a given text was part of an LLM’s training data through black-box access, have been explored. The Min-K% Prob method, which has achieved state-of-the-art results, assumes that a non-training example tends to contain a few outlier words with low token probabilities. However, the effectiveness may be limited as it tends to misclassify non-training texts that contain many common words with high probabilities predicted by LLMs. To address this issue, we introduce a divergence-based calibration method, inspired by the divergence-from-randomness concept, to calibrate token probabilities for pretraining data detection. We compute the cross-entropy (i.e., the divergence) between the token probability distribution and the token frequency distribution to derive a detection score.We have developed a Chinese-language benchmark, PatentMIA, to assess the performance of detection approaches for LLMs on Chinese text. Experimental results on English-language benchmarks and PatentMIA demonstrate that our proposed method significantly outperforms existing methods. Our code and PatentMIA benchmark are available at https://github.com/zhang-wei-chao/DC-PDD.

Despite their success at many natural language processing (NLP) tasks, large language models still struggle to effectively leverage knowledge for knowledge-intensive tasks, manifesting limitations such as generating incomplete, non-factual, or illogical answers. These limitations stem from inadequate knowledge awareness of LLMs during vanilla fine-tuning. To address these problems, we propose a knowledge-aware fine-tuning (KnowTuning) method to improve fine-grained and coarse-grained knowledge awareness of LLMs. We devise a fine-grained knowledge augmentation stage to train LLMs to identify difficult fine-grained knowledge in answers. We also propose a coarse-grained knowledge comparison stage to train LLMs to distinguish between reliable and unreliable knowledge, in three aspects: completeness, factuality, and logicality. Extensive experiments on both generic and medical question answering (QA) datasets confirm the effectiveness of KnowTuning, through automatic and human evaluations, across various sizes of LLMs. We further verify that KnowTuning generates more facts with less factual error rate under fine-grained facts evaluation.

Crowdsourced labels play a crucial role in evaluating task-oriented dialogue systems (TDSs). Obtaining high-quality and consistent ground-truth labels from annotators presents challenges. When evaluating a TDS, annotators must fully comprehend the dialogue before providing judgments. Previous studies suggest using only a portion of the dialogue context in the annotation process. However, the impact of this limitation on label quality remains unexplored. This study investigates the influence of dialogue context on annotation quality, considering the truncated context for relevance and usefulness labeling. We further propose to use large language models ( LLMs) to summarize the dialogue context to provide a rich and short description of the dialogue context and study the impact of doing so on the annotator’s performance. Reducing context leads to more positive ratings. Conversely, providing the entire dialogue context yields higher-quality relevance ratings but introduces ambiguity in usefulness ratings. Using the first user utterance as context leads to consistent ratings, akin to those obtained using the entire dialogue, with significantly reduced annotation effort. Our findings show how task design, particularly the availability of dialogue context, affects the quality and consistency of crowdsourced evaluation labels.

Generative retrieval uses differentiable search indexes to directly generate relevant document identifiers in response to a query. Recent studies have highlighted the potential of a strong generative retrieval model, trained with carefully crafted pre-training tasks, to enhance downstream retrieval tasks via fine-tuning. However, the full power of pre-training for generative retrieval remains underexploited due to its reliance on pre-defined static document identifiers, which may not align with evolving model parameters. In this work, we introduce BootRet, a bootstrapped pre-training method for generative retrieval that dynamically adjusts document identifiers during pre-training to accommodate the continuing memorization of the corpus. BootRet involves three key training phases: (i) initial identifier generation, (ii) pre-training via corpus indexing and relevance prediction tasks, and (iii) bootstrapping for identifier updates. To facilitate the pre-training phase, we further introduce noisy documents and pseudo-queries, generated by large language models, to resemble semantic connections in both indexing and retrieval tasks. Experimental results demonstrate that BootRet significantly outperforms existing pre-training generative retrieval baselines and performs well even in zero-shot settings.

Entity linking (EL) in conversations faces notable challenges in practical applications, primarily due to scarcity of entity-annotated conversational datasets and sparse knowledge bases (KB) containing domain-specific, long-tail entities. We designed targeted evaluation scenarios to measure the efficacy of EL models under resource constraints. Our evaluation employs two KBs: Fandom, exemplifying real-world EL complexities, and the widely used Wikipedia. First, we assess EL models’ ability to generalize to a new unfamiliar KB using Fandom and a novel zero-shot conversational entity linking dataset that we curated based on Reddit discussions on Fandom entities. We then evaluate the adaptability of EL models to conversational settings without prior training. Our results indicate that current zero-shot EL models falter when introduced to new, domain-specific KBs without prior training, significantly dropping in performance.Our findings reveal that previous evaluation approaches fall short of capturing real-world complexities for zero-shot EL, highlighting the necessity for new approaches to design and assess conversational EL models to adapt to limited resources. The evaluation frame-work and dataset proposed are tailored to facilitate this research.

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user satisfaction estimation in TOD systems are highly skewed towards dialogues for which the user is satisfied. The effect of having a more balanced set of satisfaction labels on performance is unknown. However, balancing the data with more dissatisfactory dialogue samples requires further data collection and human annotation, which is costly and time-consuming. In this work, we leverage large language models (LLMs) and unlock their ability to generate satisfaction-aware counterfactual dialogues to augment the set of original dialogues of a test collection. We gather human annotations to ensure the reliability of the generated samples. We evaluate two open-source LLMs as user satisfaction estimators on our augmented collection against state-of-the-art fine-tuned models. Our experiments show that when used as few-shot user satisfaction estimators, open-source LLMs show higher robustness to the increase in the number of dissatisfaction labels in the test collection than the fine-tuned state-of-the-art models. Our results shed light on the need for data augmentation approaches for user satisfaction estimation in TOD systems. We release our aligned counterfactual dialogues, which are curated by human annotation, to facilitate further research on this topic.

Following multiple instructions is a crucial ability for large language models (LLMs). Evaluating this ability comes with significant challenges: (i) limited coherence between multiple instructions, (ii) positional bias where the order of instructions affects model performance, and (iii) a lack of objectively verifiable tasks. To address these issues, we introduce a benchmark designed to evaluate models’ abilities to follow multiple instructions through sequential instruction following (SIFo) tasks. In SIFo, the successful completion of multiple instructions is verifiable by examining only the final instruction. Our benchmark evaluates instruction following using four tasks (text modification, question answering, mathematics, and security rule following), each assessing different aspects of sequential instruction following. Our evaluation of popular LLMs, both closed-source and open-source, shows that more recent and larger models significantly outperform their older and smaller counterparts on the SIFo tasks, validating the benchmark’s effectiveness. All models struggle with following sequences of instructions, hinting at an important lack of robustness of today’s language models.

Parameter-efficient fine-tuning (PEFT) is a popular method for tailoring pre-trained large language models (LLMs), especially as the models’ scale and the diversity of tasks increase. Low-rank adaptation (LoRA) is based on the idea that the adaptation process is intrinsically low-dimensional, i.e., significant model changes can be represented with relatively few parameters. However, decreasing the rank encounters challenges with generalization errors for specific tasks when compared to full-parameter fine-tuning. We present MELoRA, a mini-ensemble low-rank adapters that uses fewer trainable parameters while maintaining a higher rank, thereby offering improved performance potential.The core idea is to freeze original pretrained weights and train a group of mini LoRAs with only a small number of parameters. This can capture a significant degree of diversity among mini LoRAs, thus promoting better generalization ability. We conduct a theoretical analysis and empirical studies on various NLP tasks. Our experimental results show that, compared to LoRA, MELoRA achieves better performance with 8 times fewer trainable parameters on natural language understanding tasks and 36 times fewer trainable parameters on instruction following tasks, which demonstrates the effectiveness of MELoRA.

Recent advances in tabular question answering (QA) with large language models are constrained in their coverage and only answer questions over a single table. However, real-world queries are complex in nature, often over multiple tables in a relational database or web page. Single table questions do not involve common table operations such as set operations, Cartesian products (joins), or nested queries. Furthermore, multi-table operations often result in a tabular output, which necessitates table generation capabilities of tabular QA models. To fill this gap, we propose a new task of answering questions over multiple tables. Our model, MultiTabQA, not only answers questions over multiple tables, but also generalizes to generate tabular answers. To enable effective training, we build a pre-training dataset comprising of 132,645 SQL queries and tabular answers. Further, we evaluate the generated tables by introducing table-specific metrics of varying strictness assessing various levels of granularity of the table structure. MultiTabQA outperforms state-of-the-art single table QA models adapted to a multi-table QA setting by finetuning on three datasets: Spider, Atis and GeoQuery.

In open-domain question answering, due to the ambiguity of questions, multiple plausible answers may exist. To provide feasible answers to an ambiguous question,one approach is to directly predict all valid answers, but this can struggle with balancing relevance and diversity. An alternative is to gather candidate answers and aggregate them, but this method can be computationally costly and may neglect dependencies among answers. In this paper, we present AmbigPrompt to address the imperfections of existing approaches to answering ambiguous questions. Specifically, we integrate an answering model with a prompting model in an iterative manner. The prompting model adaptively tracks the reading process and progressively triggers the answering model to compose distinct and relevant answers. Additionally, we develop a task-specific post-pretraining approach for both the answering model and the prompting model, which greatly improves the performance of our framework. Empirical studies on two commonly-used open benchmarks show that AmbigPrompt achieves state-of-the-art or competitive results while using less memory and having a lower inference latency than competing approaches. Additionally, AmbigPrompt also performs well in low-resource settings.

Few-shot named entity recognition (NER) has shown remarkable progress in identifying entities in low-resource domains. However, few-shot NER methods still struggle with out-of-domain (OOD) examples due to their reliance on manual labeling for the target domain. To address this limitation, recent studies enable generalization to an unseen target domain with only a few labeled examples using data augmentation techniques. Two important challenges remain: First, augmentation is limited to the training data, resulting in minimal overlap between the generated data and OOD examples. Second, knowledge transfer is implicit and insufficient, severely hindering model generalizability and the integration of knowledge from the source domain. In this paper, we propose a framework, prompt learning with type-related features (PLTR), to address these challenges. To identify useful knowledge in the source domain and enhance knowledge transfer, PLTR automatically extracts entity type-related features (TRFs) based on mutual information criteria. To bridge the gap between training and OOD data, PLTR generates a unique prompt for each unseen example by selecting relevant TRFs. We show that PLTR achieves significant performance improvements on in-domain and cross-domain datasets. The use of PLTR facilitates model adaptation and increases representation similarities between the source and unseen domains.

Retrieval-enhanced methods have become a primary approach in fact verification (FV); it requires reasoning over multiple retrieved pieces of evidence to verify the integrity of a claim. To retrieve evidence, existing work often employs off-the-shelf retrieval models whose design is based on the probability ranking principle. We argue that, rather than relevance, for FV we need to focus on the utility that a claim verifier derives from the retrieved evidence. We introduce the feedback-based evidence retriever (FER) that optimizes the evidence retrieval process by incorporating feedback from the claim verifier. As a feedback signal we use the divergence in utility between how effectively the verifier utilizes the retrieved evidence and the ground-truth evidence to produce the final claim label. Empirical studies demonstrate the superiority of FER over prevailing baselines.

A long-term ambition of information seeking QA systems is to reason over multi-modal contexts and generate natural answers to user queries. Today, memory intensive pre-trained language models are adapted to downstream tasks such as QA by fine-tuning the model on QA data in a specific modality like unstructured text or structured tables. To avoid training such memory-hungry models while utilizing a uniform architecture for each modality, parameter-efficient adapters add and train small task-specific bottle-neck layers between transformer layers. In this work, we study parameter-efficient abstractive QA in encoder-decoder models over structured tabular data and unstructured textual data using only 1.5% additional parameters for each modality. We also ablate over adapter layers in both encoder and decoder modules to study the efficiency-performance trade-off and demonstrate that reducing additional trainable parameters down to 0.7%-1.0% leads to comparable results. Our models out-perform current state-of-the-art models on tabular QA datasets such as Tablesum and FeTaQA, and achieve comparable performance on a textual QA dataset such as NarrativeQA using significantly less trainable parameters than fine-tuning.

Automatic text summarization has enjoyed great progress over the years and is used in numerous applications, impacting the lives of many. Despite this development, there is little research that meaningfully investigates how the current research focus in automatic summarization aligns with users’ needs. To bridge this gap, we propose a survey methodology that can be used to investigate the needs of users of automatically generated summaries. Importantly, these needs are dependent on the target group. Hence, we design our survey in such a way that it can be easily adjusted to investigate different user groups. In this work we focus on university students, who make extensive use of summaries during their studies. We find that the current research directions of the automatic summarization community do not fully align with students’ needs. Motivated by our findings, we present ways to mitigate this mismatch in future research on automatic summarization: we propose research directions that impact the design, the development and the evaluation of automatically generated summaries.

A dialogue response is malevolent if it is grounded in negative emotions, inappropriate behavior, or an unethical value basis in terms of content and dialogue acts. The detection of malevolent dialogue responses is attracting growing interest. Current research on detecting dialogue malevolence has limitations in terms of datasets and methods. First, available dialogue datasets related to malevolence are labeled with a single category, but in practice assigning a single category to each utterance may not be appropriate as some malevolent utterances belong to multiple labels. Second, current methods for detecting dialogue malevolence neglect label correlation. Therefore, we propose the task of multi-label dialogue malevolence detection and crowdsource a multi-label dataset, multi-label dialogue malevolence detection (MDMD) for evaluation. We also propose a multi-label malevolence detection model, multi-faceted label correlation enhanced CRF (MCRF), with two label correlation mechanisms, label correlation in taxonomy (LCT) and label correlation in context (LCC). Experiments on MDMD show that our method outperforms the best performing baseline by a large margin, i.e., 16.1%, 11.9%, 12.0%, and 6.1% on precision, recall, F1, and Jaccard score, respectively.

Writers such as journalists often use automatic tools to find relevant content to include in their narratives. In this paper, we focus on supporting writers in the news domain to develop event-centric narratives. Given an incomplete narrative that specifies a main event and a context, we aim to retrieve news articles that discuss relevant events that would enable the continuation of the narrative. We formally define this task and propose a retrieval dataset construction procedure that relies on existing news articles to simulate incomplete narratives and relevant articles. Experiments on two datasets derived from this procedure show that state-of-the-art lexical and semantic rankers are not sufficient for this task. We show that combining those with a ranker that ranks articles by reverse chronological order outperforms those rankers alone. We also perform an in-depth quantitative and qualitative analysis of the results that sheds light on the characteristics of this task.

Conversational dialogue systems (CDSs) are hard to evaluate due to the complexity of natural language. Automatic evaluation of dialogues often shows insufficient correlation with human judgements. Human evaluation is reliable but labor-intensive. We introduce a human-machine collaborative framework, HMCEval, that can guarantee reliability of the evaluation outcomes with reduced human effort. HMCEval casts dialogue evaluation as a sample assignment problem, where we need to decide to assign a sample to a human or a machine for evaluation. HMCEval includes a model confidence estimation module to estimate the confidence of the predicted sample assignment, and a human effort estimation module to estimate the human effort should the sample be assigned to human evaluation, as well as a sample assignment execution module that finds the optimum assignment solution based on the estimated confidence and effort. We assess the performance of HMCEval on the task of evaluating malevolence in dialogues. The experimental results show that HMCEval achieves around 99% evaluation accuracy with half of the human effort spared, showing that HMCEval provides reliable evaluation outcomes while reducing human effort by a large amount.

Conversational Question Simplification (CQS) aims to simplify self-contained questions into conversational ones by incorporating some conversational characteristics, e.g., anaphora and ellipsis. Existing maximum likelihood estimation based methods often get trapped in easily learned tokens as all tokens are treated equally during training. In this work, we introduce a Reinforcement Iterative Sequence Editing (RISE) framework that optimizes the minimum Levenshtein distance through explicit editing actions. RISE is able to pay attention to tokens that are related to conversational characteristics. To train RISE, we devise an Iterative Reinforce Training (IRT) algorithm with a Dynamic Programming based Sampling (DPS) process to improve exploration. Experimental results on two benchmark datasets show that RISE significantly outperforms state-of-the-art methods and generalizes well on unseen data.

Entities can be found in various text genres, ranging from tweets and web pages to user queries submitted to web search engines. Existing research either considers all entities in the text equally important, or heuristics are used to measure their salience. We believe that a key reason for the relatively limited work on entity salience is the lack of appropriate datasets. To support research on entity salience, we present a new dataset, the WikiNews Salience dataset (WN-Salience), which can be used to benchmark tasks such as entity salience detection and salient entity linking. WN-Salience is built on top of Wikinews, a Wikimedia project whose mission is to present reliable news articles. Entities in Wikinews articles are identified by the authors of the articles and are linked to Wikinews categories when they are salient or to Wikipedia pages otherwise. The dataset is built automatically, and consists of approximately 7,000 news articles, and 90,000 in-text entity annotations. We compare the WN-Salience dataset against existing datasets on the task and analyze their differences. Furthermore, we conduct experiments on entity salience detection; the results demonstrate that WN-Salience is a challenging testbed that is complementary to existing ones.

Reinforcement learning methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a dialogue finishes. Besides, the reward signal is manually designed by human experts, which requires domain knowledge. Recently, a number of adversarial learning methods have been proposed to learn the reward function together with the dialogue policy. However, to alternatively update the dialogue policy and the reward model on the fly, we are limited to policy-gradient-based algorithms, such as REINFORCE and PPO. Moreover, the alternating training of a dialogue agent and the reward model can easily get stuck in local optima or result in mode collapse. To overcome the listed issues, we propose to decompose the adversarial training into two steps. First, we train the discriminator with an auxiliary dialogue generator and then incorporate a derived reward model into a common reinforcement learning method to guide the dialogue policy learning. This approach is applicable to both on-policy and off-policy reinforcement learning methods. Based on our extensive experimentation, we can conclude the proposed method: (1) achieves a remarkable task success rate using both on-policy and off-policy reinforcement learning methods; and (2) has potential to transfer knowledge from existing domains to a new domain.

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it. Are we really making progress developing dialogue agents only based on reinforcement learning? We demonstrate how (1) traditional supervised learning together with (2) a simulator-free adversarial learning method can be used to achieve performance comparable to state-of-the-art reinforcement learning-based methods. First, we introduce a simple dialogue action decoder to predict the appropriate actions. Then, the traditional multi-label classification solution for dialogue policy learning is extended by adding dense layers to improve the dialogue agent performance. Finally, we employ the Gumbel-Softmax estimator to alternatively train the dialogue agent and the dialogue reward model without using reinforcement learning. Based on our extensive experimentation, we can conclude the proposed methods can achieve more stable and higher performance with fewer efforts, such as the domain knowledge required to design a user simulator and the intractable parameter tuning in reinforcement learning. Our main goal is not to beat RL with supervised learning, but to demonstrate the value of rethinking the role of reinforcement learning and supervised learning in optimizing task-oriented dialogue systems.

Diversity is a long-studied topic in information retrieval that usually refers to the requirement that retrieved results should be non-repetitive and cover different aspects. In a conversational setting, an additional dimension of diversity matters: an engaging response generation system should be able to output responses that are diverse and interesting. Sequence-to-sequence (Seq2Seq) models have been shown to be very effective for response generation. However, dialogue responses generated by Seq2Seq models tend to have low diversity. In this paper, we review known sources and existing approaches to this low-diversity problem. We also identify a source of low diversity that has been little studied so far, namely model over-confidence. We sketch several directions for tackling model over-confidence and, hence, the low-diversity problem, including confidence penalties and label smoothing.

This paper presents an overview of the Multilingual Question Answering evaluation campaigns which have been organized at CLEF (Cross Language Evaluation Forum) since 2003. Over the years, the competition has registered a steady increment in the number of participants and languages involved. In fact, from the original eight groups which participated in 2003 QA track, the number of competitors in 2005 rose to twenty-four. Also, the performances of the systems have steadily improved, and the average of the best performances in the 2005 saw an increase of 10% with respect to the previous year.