We introduce a goal-oriented conversational AI system enhanced with American Sign Language (ASL) instructions, presenting the first implementation of such a system on a worldwide multimodal conversational AI platform. Accessible through a touch-based interface, our system receives input from users and seamlessly generates ASL instructions by leveraging retrieval methods and cognitively based gloss translations. Central to our design is a sign translation module powered by Large Language Models, alongside a token-based video retrieval system for delivering instructional content from recipes and wikiHow guides. Our development process is deeply rooted in a commitment to community engagement, incorporating insights from the Deaf and Hard-of-Hearing community, as well as experts in cognitive and ASL learning sciences. The effectiveness of our signing instructions is validated by user feedback, achieving ratings on par with those of the system in its non-signing variant. Additionally, our system demonstrates exceptional performance in retrieval accuracy and text-generation quality, measured by metrics such as BERTScore. We have made our codebase and datasets publicly accessible at https://github.com/Merterm/signed-dialogue, and a demo of our signed instruction video retrieval system is available at https://huggingface.co/spaces/merterm/signed-instructions.

Large language models (LLMs) are capable of generating well-formed responses, but using LLMs to generate responses on the fly is not yet feasible for many task-oriented systems. Modular architectures are often still required for safety and privacy guarantees on the output. We hypothesize that an offline generation approach using discourse theories, formal grammar rules, and LLMs can allow us to generate human-like, coherent text in a more efficient, robust, and inclusive manner within a task-oriented setting. To this end, we present the first discourse-aware multimodal task-oriented dialogue system that combines discourse theories with offline LLM generation. We deploy our bot as an app to the general public and keep track of the user ratings for six months. Our user ratings show an improvement from 2.8 to 3.5 out of 5 with the introduction of discourse coherence theories. We also show that our model reduces misunderstandings in the dialect of African-American Vernacular English from 93% to 57%. While terms of use prevent us from releasing our entire codebase, we release our code in a format that can be integrated into most existing dialogue systems.

Context influences how we engage with multimodal documents. Describing and processing the content of images is highly correlated with the goals of the discourse. It is known that these underlying cognitive processes can be tapped into by looking at eye movements, but the connection between discourse goals and eye movements is a missing link. In this study, we carry out both augmented reality and webcam-based eye-tracking experiments during comprehension and production tasks. We build on computational frameworks of coherence in text and images that study causal, logical, elaborative, and temporal inferences to understand how eye gaze patterns and coherence relations influence each other. No state-of-the-art techniques exist to analyze eye movements in multimodal language settings. So, we introduce a new eye gaze pattern ranking algorithm and a semantic gaze visualization technique to study this phenomenon better. Our results demonstrate that eye gaze durations are person-dependent, and during comprehension and production, ranked gaze patterns are significantly different for different types of coherence relations. We also present a case study of how Multimodal Large Language Models represent this connection of eye gaze patterns and coherence relations. We make all of our code and novel analysis tools available through https://github.com/Merterm/eye-gaze-coherence.

Understanding uncertainty plays a critical role in achieving common ground (Clark et al., 1983). This is especially important for multimodal AI systems that collaborate with users to solve a problem or guide the user through a challenging concept. In this work, for the first time, we present a dataset annotated in collaboration with developmental and cognitive psychologists for the purpose of studying nonverbal cues of uncertainty. We then present an analysis of the data, studying different roles of uncertainty and its relationship with task difficulty and performance. Lastly, we present a multimodal machine learning model that can predict uncertainty given a real-time video clip of a participant, which we find improves upon a baseline multimodal transformer model. This work informs research on cognitive coordination between human-human and human-AI and has broad implications for gesture understanding and generation. The anonymized version of our data and code will be publicly available upon the completion of the required consent forms and data sheets.

Embodied task completion is a challenge where an agent in a simulated environment must predict environment actions to complete tasks based on natural language instructions and ego-centric visual observations. We propose a variant of this problem where the agent predicts actions at a higher level of abstraction called a plan, which helps make agent actions more interpretable and can be obtained from the appropriate prompting of large language models. We show that multimodal transformer models can outperform language-only models for this problem but fall significantly short of oracle plans. Since collecting human-human dialogues for embodied environments is expensive and time-consuming, we propose a method to synthetically generate such dialogues, which we then use as training data for plan prediction. We demonstrate that multimodal transformer models can attain strong zero-shot performance from our synthetic data, outperforming language-only models trained on human-human data.

State-of-the-art sign language generation frameworks lack expressivity and naturalness which is the result of only focusing manual signs, neglecting the affective, grammatical and semantic functions of facial expressions. The purpose of this work is to augment semantic representation of sign language through grounding facial expressions. We study the effect of modeling the relationship between text, gloss, and facial expressions on the performance of the sign generation systems. In particular, we propose a Dual Encoder Transformer able to generate manual signs as well as facial expressions by capturing the similarities and differences found in text and sign gloss annotation. We take into consideration the role of facial muscle activity to express intensities of manual signs by being the first to employ facial action units in sign language generation. We perform a series of experiments showing that our proposed model improves the quality of automatically generated sign language.

This paper presents the results of the Second WMT Shared Task on Sign Language Translation (WMT-SLT23; https://www.wmt-slt.com/). This shared task is concerned with automatic translation between signed and spoken languages. The task is unusual in the sense that it requires processing visual information (such as video frames or human pose estimation) beyond the well-known paradigm of text-to-text machine translation (MT). The task offers four tracks involving the following languages: Swiss German Sign Language (DSGS), French Sign Language of Switzerland (LSF-CH), Italian Sign Language of Switzerland (LIS-CH), German, French and Italian. Four teams (including one working on a baseline submission) participated in this second edition of the task, all submitting to the DSGS-to-German track. Besides a system ranking and system papers describing state-of-the-art techniques, this shared task makes the following scientific contributions: novel corpora and reproducible baseline systems. Finally, the task also resulted in publicly available sets of system outputs and more human evaluation scores for sign language translation.

End-to-end sign language generation models do not accurately represent the prosody in sign language. A lack of temporal and spatial variations leads to poor-quality generated presentations that confuse human interpreters. In this paper, we aim to improve the prosody in generated sign languages by modeling intensification in a data-driven manner. We present different strategies grounded in linguistics of sign language that inform how intensity modifiers can be represented in gloss annotations. To employ our strategies, we first annotate a subset of the benchmark PHOENIX-14T, a German Sign Language dataset, with different levels of intensification. We then use a supervised intensity tagger to extend the annotated dataset and obtain labels for the remaining portion of it. This enhanced dataset is then used to train state-of-the-art transformer models for sign language generation. We find that our efforts in intensification modeling yield better results when evaluated with automatic metrics. Human evaluation also indicates a higher preference of the videos generated using our model.

Developers of text generation models rely on automated evaluation metrics as a stand-in for slow and expensive manual evaluations. However, image captioning metrics have struggled to give accurate learned estimates of the semantic and pragmatic success of output text. We address this weakness by introducing the first discourse-aware learned generation metric for evaluating image descriptions. Our approach is inspired by computational theories of discourse for capturing information goals using coherence. We present a dataset of image–description pairs annotated with coherence relations. We then train a coherence-aware metric on a subset of the Conceptual Captions dataset and measure its effectiveness—its ability to predict human ratings of output captions—on a test set composed of out-of-domain images. We demonstrate a higher Kendall Correlation Coefficient for our proposed metric with the human judgments for the results of a number of state-of-the-art coherence-aware caption generation models when compared to several other metrics including recently proposed learned metrics such as BLEURT and BERTScore.