Ziyan Jiang


2024

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VideoScore: Building Automatic Metrics to Simulate Fine-grained Human Feedback for Video Generation
Xuan He | Dongfu Jiang | Ge Zhang | Max Ku | Achint Soni | Sherman Siu | Haonan Chen | Abhranil Chandra | Ziyan Jiang | Aaran Arulraj | Kai Wang | Quy Duc Do | Yuansheng Ni | Bohan Lyu | Yaswanth Narsupalli | Rongqi Fan | Zhiheng Lyu | Bill Yuchen Lin | Wenhu Chen
Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing

The recent years have witnessed great advances in video generation. However, the development of automatic video metrics is lagging significantly behind. None of the existing metric is able to provide reliable scores over generated videos. The main barrier is the lack of large-scale human-annotated dataset. In this paper, we release VideoFeedback, the first large-scale dataset containing human-provided multi-aspect score over 37.6K synthesized videos from 11 existing video generative models. We train VideoScore (initialized from Mantis)based on VideoFeedback to enable automatic video quality assessment. Experiments show that the Spearman’s correlation betweenVideoScore and humans can reach 77.1 on VideoFeedback-test, beating the prior best metrics by about 50 points. Further result onother held-out EvalCrafter, GenAI-Bench, and VBench show that VideoScore has consistently much higher correlation with humanjudges than other metrics. Due to these results, we believe VideoScore can serve as a great proxy for human raters to (1) rate different video models to track progress (2) simulate fine-grained human feedback in Reinforcement Learning with Human Feedback (RLHF) to improve current video generation models.

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RecMind: Large Language Model Powered Agent For Recommendation
Yancheng Wang | Ziyan Jiang | Zheng Chen | Fan Yang | Yingxue Zhou | Eunah Cho | Xing Fan | Yanbin Lu | Xiaojiang Huang | Yingzhen Yang
Findings of the Association for Computational Linguistics: NAACL 2024

While the recommendation system (RS) has advanced significantly through deep learning, current RS approaches usually train and fine-tune models on task-specific datasets, limiting their generalizability to new recommendation tasks and their ability to leverage external knowledge due to model scale and data size constraints. Thus, we designed an LLM-powered autonomous recommender agent, RecMind, which is capable of leveraging external knowledge, utilizing tools with careful planning to provide zero-shot personalized recommendations. We propose a Self-Inspiring algorithm to improve the planning ability. At each intermediate step, the LLM “self-inspires” to consider all previously explored states to plan for the next step. This mechanism greatly improves the model’s ability to comprehend and utilize historical information in planning for recommendation. We evaluate RecMind’s performance in various recommendation scenarios. Our experiment shows that RecMind outperforms existing zero/few-shot LLM-based recommendation baseline methods in various tasks and achieves comparable performance to a fully trained recommendation model P5.

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Semi-Supervised Reward Modeling via Iterative Self-Training
Yifei He | Haoxiang Wang | Ziyan Jiang | Alexandros Papangelis | Han Zhao
Findings of the Association for Computational Linguistics: EMNLP 2024

Reward models (RM) capture the values and preferences of humans and play a central role in Reinforcement Learning with Human Feedback (RLHF) to align pretrained large language models (LLMs). Traditionally, training these models relies on extensive human-annotated preference data, which poses significant challenges in terms of scalability and cost. To overcome these limitations, we propose Semi-Supervised Reward Modeling (SSRM), an approach that enhances RM training using unlabeled data. Given an unlabeled dataset, SSRM involves three key iterative steps: pseudo-labeling unlabeled examples, selecting high-confidence examples through a confidence threshold, and supervised finetuning on the refined dataset. Across extensive experiments on various model configurations, we demonstrate that SSRM significantly improves reward models without incurring additional labeling costs. Notably, SSRM can achieve performance comparable to models trained entirely on labeled data of equivalent volumes. Overall, SSRM substantially reduces the dependency on large volumes of human-annotated data, thereby decreasing the overall cost and time involved in training effective reward models.

2023

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Graph Meets LLM: A Novel Approach to Collaborative Filtering for Robust Conversational Understanding
Zheng Chen | Ziyan Jiang | Fan Yang | Eunah Cho | Xing Fan | Xiaojiang Huang | Yanbin Lu | Aram Galstyan
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing: Industry Track

A Personalized Query Rewriting system strives to minimize defective queries to ensure robust conversational functionality by considering individual user behavior and preferences. It’s designed as a search-based system, maintaining a user index of past successful interactions with the conversational AI. However, this method faces challenges with unseen interactions, which refers to novel user interactions not covered by the user’s historical index. This paper introduces our Collaborative Query Rewriting approach, which utilizes underlying topological information to assist in rewriting defective queries arising from unseen user interactions. This approach begins by constructing a “User Feedback Interaction Graph” (FIG) using historical user-entity interactions. Subsequently, we traverse through the graph edges to establish an enhanced user index, referred to as the “collaborative user index”. This paper then further explores the use of Large Language Models (LLMs) in conjunction with graph traversal, leading to a significant increase in index coverage for unseen interactions. The effectiveness of our proposed approach has been proven through experiments on a large-scale real-world dataset and online A/B experiments.

2022

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PENTATRON: PErsonalized coNText-Aware Transformer for Retrieval-based cOnversational uNderstanding
Niranjan Uma Naresh | Ziyan Jiang | Ankit Ankit | Sungjin Lee | Jie Hao | Xing Fan | Chenlei Guo
Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: Industry Track

Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of the entities in a customer’s query due to factors including ambiguous mentions, mispronunciation, background noise and faulty on-device signal processing. Such errors are compounded by two common deficiencies from intelligent devices namely, (1) the device not being tailored to individual customers, and (2) the device responses being unaware of the context in the conversation session. Viewing this problem via the lens of retrieval-based search engines, we build and evaluate a scalable entity correction system, PENTATRON. The system leverages a parametric transformer-based language model to learn patterns from in-session customer-device interactions coupled with a non-parametric personalized entity index to compute the correct query, which aids downstream components in reasoning about the best response. In addition to establishing baselines and demonstrating the value of personalized and context-aware systems, we use multitasking to learn the domain of the correct entity. We also investigate the utility of language model prompts. Through extensive experiments, we show a significant upward movement of the key metric (Exact Match) by up to 500.97% (relative to the baseline).

2021

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#HowYouTagTweets: Learning User Hashtagging Preferences via Personalized Topic Attention
Yuji Zhang | Yubo Zhang | Chunpu Xu | Jing Li | Ziyan Jiang | Baolin Peng
Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing

Millions of hashtags are created on social media every day to cross-refer messages concerning similar topics. To help people find the topics they want to discuss, this paper characterizes a user’s hashtagging preferences via predicting how likely they will post with a hashtag. It is hypothesized that one’s interests in a hashtag are related with what they said before (user history) and the existing posts present the hashtag (hashtag contexts). These factors are married in the deep semantic space built with a pre-trained BERT and a neural topic model via multitask learning. In this way, user interests learned from the past can be customized to match future hashtags, which is beyond the capability of existing methods assuming unchanged hashtag semantics. Furthermore, we propose a novel personalized topic attention to capture salient contents to personalize hashtag contexts. Experiments on a large-scale Twitter dataset show that our model significantly outperforms the state-of-the-art recommendation approach without exploiting latent topics.

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Personalized Search-based Query Rewrite System for Conversational AI
Eunah Cho | Ziyan Jiang | Jie Hao | Zheng Chen | Saurabh Gupta | Xing Fan | Chenlei Guo
Proceedings of the 3rd Workshop on Natural Language Processing for Conversational AI

Query rewrite (QR) is an emerging component in conversational AI systems, reducing user defect. User defect is caused by various reasons, such as errors in the spoken dialogue system, users’ slips of the tongue or their abridged language. Many of the user defects stem from personalized factors, such as user’s speech pattern, dialect, or preferences. In this work, we propose a personalized search-based QR framework, which focuses on automatic reduction of user defect. We build a personalized index for each user, which encompasses diverse affinity layers to reflect personal preferences for each user in the conversational AI. Our personalized QR system contains retrieval and ranking layers. Supported by user feedback based learning, training our models does not require hand-annotated data. Experiments on personalized test set showed that our personalized QR system is able to correct systematic and user errors by utilizing phonetic and semantic inputs.