Dialogue summarization involves summarizing long conversations while preserving the most salient information. Real-life dialogues often involve naturally occurring variations (e.g., repetitions, hesitations). In this study, we systematically investigate the impact of such variations on state-of-the-art open dialogue summarization models whose details are publicly known (e.g., architectures, weights, and training corpora). To simulate real-life variations, we introduce two types of perturbations: utterance-level perturbations that modify individual utterances with errors and language variations, and dialogue-level perturbations that add non-informative exchanges (e.g., repetitions, greetings). We perform our analysis along three dimensions of robustness: consistency, saliency, and faithfulness, which aim to capture different aspects of performance of a summarization model. We find that both fine-tuned and instruction-tuned models are affected by input variations, with the latter being more susceptible, particularly to dialogue-level perturbations. We also validate our findings via human evaluation. Finally, we investigate whether the robustness of fine-tuned models can be improved by training them with a fraction of perturbed data. We find that this approach does not yield consistent performance gains, warranting further research. Overall, our work highlights robustness challenges in current open encoder-decoder summarization models and provides insights for future research.

Semantic role labeling (SRL) identifies the predicate-argument structure in a sentence. This task is usually accomplished in four steps: predicate identification, predicate sense disambiguation, argument identification, and argument classification. Errors introduced at one step propagate to later steps. Unfortunately, the existing SRL evaluation scripts do not consider the full effect of this error propagation aspect. They either evaluate arguments independent of predicate sense (CoNLL09) or do not evaluate predicate sense at all (CoNLL05), yielding an inaccurate SRL model performance on the argument classification task. In this paper, we address key practical issues with existing evaluation scripts and propose a more strict SRL evaluation metric PriMeSRL. We observe that by employing PriMeSRL, the quality evaluation of all SoTA SRL models drops significantly, and their relative rankings also change. We also show that PriMeSRLsuccessfully penalizes actual failures in SoTA SRL models.

In this paper we explore the task of modeling semi-structured object sequences; in particular, we focus our attention on the problem of developing a structure-aware input representation for such sequences. Examples of such data include user activity on websites, machine logs, and many others. This type of data is often represented as a sequence of sets of key-value pairs over time and can present modeling challenges due to an ever-increasing sequence length. We propose a two-part approach, which first considers each key independently and encodes a representation of its values over time; we then self-attend over these value-aware key representations to accomplish a downstream task. This allows us to operate on longer object sequences than existing methods. We introduce a novel shared-attention-head architecture between the two modules and present an innovative training schedule that interleaves the training of both modules with shared weights for some attention heads. Our experiments on multiple prediction tasks using real-world data demonstrate that our approach outperforms a unified network with hierarchical encoding, as well as other methods including a record-centric representation and a flattened representation of the sequence.

Label Sleuth is an open source platform for building text classifiers which does not require coding skills nor machine learning knowledge.- Project website: [https://www.label-sleuth.org/](https://www.label-sleuth.org/)- Link to screencast video: [https://vimeo.com/735675461](https://vimeo.com/735675461)### AbstractText classification can be useful in many real-world scenarios, saving a lot of time for end users. However, building a classifier generally requires coding skills and ML knowledge, which poses a significant barrier for many potential users. To lift this barrier we introduce *Label Sleuth*, a free open source system for labeling and creating text classifiers. This system is unique for: - being a no-code system, making NLP accessible for non-experts. - guiding its users throughout the entire labeling process until they obtain their desired classifier, making the process efficient - from cold start to a classifier in a few hours. - being open for configuration and extension by developers. By open sourcing Label Sleuth we hope to build a community of users and developers that will widen the utilization of NLP models.

A critical bottleneck in supervised machine learning is the need for large amounts of labeled data which is expensive and time-consuming to obtain. Although a small amount of labeled data cannot be used to train a model, it can be used effectively for the generation of humaninterpretable labeling functions (LFs). These LFs, in turn, have been used to generate a large amount of additional noisy labeled data in a paradigm that is now commonly referred to as data programming. Previous methods of generating LFs do not attempt to use the given labeled data further to train a model, thus missing opportunities for improving performance. Additionally, since the LFs are generated automatically, they are likely to be noisy, and naively aggregating these LFs can lead to suboptimal results. In this work, we propose an LF-based bi-level optimization framework WISDOM to solve these two critical limitations. WISDOM learns a joint model on the (same) labeled dataset used for LF induction along with any unlabeled data in a semi-supervised manner, and more critically, reweighs each LF according to its goodness, influencing its contribution to the semi-supervised loss using a robust bi-level optimization algorithm. We show that WISDOM significantly outperforms prior approaches on several text classification datasets.

Understanding tables is an important and relevant task that involves understanding table structure as well as being able to compare and contrast information within cells. In this paper, we address this challenge by presenting a new dataset and tasks that addresses this goal in a shared task in SemEval 2020 Task 9: Fact Verification and Evidence Finding for Tabular Data in Scientific Documents (SEM-TAB-FACTS). Our dataset contains 981 manually-generated tables and an auto-generated dataset of 1980 tables providing over 180K statement and over 16M evidence annotations. SEM-TAB-FACTS featured two sub-tasks. In sub-task A, the goal was to determine if a statement is supported, refuted or unknown in relation to a table. In sub-task B, the focus was on identifying the specific cells of a table that provide evidence for the statement. 69 teams signed up to participate in the task with 19 successful submissions to subtask A and 12 successful submissions to subtask B. We present our results and main findings from the competition.

Contracts are arguably the most important type of business documents. Despite their significance in business, legal contract review largely remains an arduous, expensive and manual process. In this paper, we describe TECUS: a commercial system designed and deployed for contract understanding and used by a wide range of enterprise users for the past few years. We reflect on the challenges and design decisions when building TECUS. We also summarize the data science life cycle of TECUS and share lessons learned.

Recent years have seen important advances in the quality of state-of-the-art models, but this has come at the expense of models becoming less interpretable. This survey presents an overview of the current state of Explainable AI (XAI), considered within the domain of Natural Language Processing (NLP). We discuss the main categorization of explanations, as well as the various ways explanations can be arrived at and visualized. We detail the operations and explainability techniques currently available for generating explanations for NLP model predictions, to serve as a resource for model developers in the community. Finally, we point out the current gaps and encourage directions for future work in this important research area.

Interpretability of predictive models is becoming increasingly important with growing adoption in the real-world. We present RuleNN, a neural network architecture for learning transparent models for sentence classification. The models are in the form of rules expressed in first-order logic, a dialect with well-defined, human-understandable semantics. More precisely, RuleNN learns linguistic expressions (LE) built on top of predicates extracted using shallow natural language understanding. Our experimental results show that RuleNN outperforms statistical relational learning and other neuro-symbolic methods, and performs comparably with black-box recurrent neural networks. Our user studies confirm that the learned LEs are explainable and capture domain semantics. Moreover, allowing domain experts to modify LEs and instill more domain knowledge leads to human-machine co-creation of models with better performance.

Real world scenarios present a challenge for text classification, since labels are usually expensive and the data is often characterized by class imbalance. Active Learning (AL) is a ubiquitous paradigm to cope with data scarcity. Recently, pre-trained NLP models, and BERT in particular, are receiving massive attention due to their outstanding performance in various NLP tasks. However, the use of AL with deep pre-trained models has so far received little consideration. Here, we present a large-scale empirical study on active learning techniques for BERT-based classification, addressing a diverse set of AL strategies and datasets. We focus on practical scenarios of binary text classification, where the annotation budget is very small, and the data is often skewed. Our results demonstrate that AL can boost BERT performance, especially in the most realistic scenario in which the initial set of labeled examples is created using keyword-based queries, resulting in a biased sample of the minority class. We release our research framework, aiming to facilitate future research along the lines explored here.

The rise of enterprise applications over unstructured and semi-structured documents poses new challenges to text understanding systems across multiple dimensions. We present SystemT, a declarative text understanding system that addresses these challenges and has been deployed in a wide range of enterprise applications. We highlight the design considerations and decisions behind SystemT in addressing the needs of the enterprise setting. We also summarize the impact of SystemT on business and education.

Phonetic similarity algorithms identify words and phrases with similar pronunciation which are used in many natural language processing tasks. However, existing approaches are designed mainly for Indo-European languages and fail to capture the unique properties of Chinese pronunciation. In this paper, we propose a high dimensional encoded phonetic similarity algorithm for Chinese, DIMSIM. The encodings are learned from annotated data to separately map initial and final phonemes into n-dimensional coordinates. Pinyin phonetic similarities are then calculated by aggregating the similarities of initial, final and tone. DIMSIM demonstrates a 7.5X improvement on mean reciprocal rank over the state-of-the-art phonetic similarity approaches.

We present PolyglotIE, a web-based tool for developing extractors that perform Information Extraction (IE) over multilingual data. Our tool has two core features: First, it allows users to develop extractors against a unified abstraction that is shared across a large set of natural languages. This means that an extractor needs only be created once for one language, but will then run on multilingual data without any additional effort or language-specific knowledge on part of the user. Second, it embeds this abstraction as a set of views within a declarative IE system, allowing users to quickly create extractors using a mature IE query language. We present PolyglotIE as a hands-on demo in which users can experiment with creating extractors, execute them on multilingual text and inspect extraction results. Using the UI, we discuss the challenges and potential of using unified, crosslingual semantic abstractions as basis for downstream applications. We demonstrate multilingual IE for 9 languages from 4 different language groups: English, German, French, Spanish, Japanese, Chinese, Arabic, Russian and Hindi.